swoldiernation
Newbie
- Jan 25, 2017
- 14
- 7
Its been 2 days and I haven't heard anythingx, my power likes don't work...is this just a money grab scam?
order 4173
order 4173
Permanently Closed Marketplace Sales Thread
- Thread starter 2xdswu
- Start date
- Status
Just posted new contents on my Instagram account & your powerlikes are again active! Please stop powerlikes, I'm done!
2xdswu
Elite Member
- Aug 10, 2015
- 1,535
- 291
Sorry I missed your order, We'll set it up asap and also reimburse the time lost that we taken.
You'll receive an email from us very soon
Thanks, do you have an estimate as to when? Also will the reimbursement be by adding extra days to the existing sub?
Hi,
We signed up for your service on 2nd May (order #4193), and $125 was taken from our bank account that day. Our next IG posts were due out 4th May.
We contacted you via your "contact us" form that day (2nd May) to confirm if the account would be operational for 4th May posts, but had no response.
The posts went out on 4th May - the service wasn't operational and no likes were added.
We again raised a request via your "contact us" form on 7th May, when our next posts went out (we'd been billed since 2nd May) - ticket ID 299 - no impact again - service not working. Ticket still open.
We raised another ticket on 9th May (ticket #300) as we had been billed a further $125 USD ($250 USD in total, and service not operational), order #4238. No reply, ticket still open.
We raised a further ticket the next day (10th May), notifying you of our cancellation of payment and request for refund / 2 weeks' service. No reply.
So far, we've paid $250 USD to-date, and the service isn't working.
We're really keen to use the service but, we haven't heard back from you and the orders still seem to be "processing", and nothing is happening. We therefore stopped billing as we're concerned that this might be a scam.
Please can you do the following:
1 - confirm cancellation and that no further payments will be taken from our bank account.
2 - refund us the $250 USD for the lost time, or enable us for the 2 weeks for which we've paid but not been operational. This will allow us to evaluate.
Thanks
We signed up for your service on 2nd May (order #4193), and $125 was taken from our bank account that day. Our next IG posts were due out 4th May.
We contacted you via your "contact us" form that day (2nd May) to confirm if the account would be operational for 4th May posts, but had no response.
The posts went out on 4th May - the service wasn't operational and no likes were added.
We again raised a request via your "contact us" form on 7th May, when our next posts went out (we'd been billed since 2nd May) - ticket ID 299 - no impact again - service not working. Ticket still open.
We raised another ticket on 9th May (ticket #300) as we had been billed a further $125 USD ($250 USD in total, and service not operational), order #4238. No reply, ticket still open.
We raised a further ticket the next day (10th May), notifying you of our cancellation of payment and request for refund / 2 weeks' service. No reply.
So far, we've paid $250 USD to-date, and the service isn't working.
We're really keen to use the service but, we haven't heard back from you and the orders still seem to be "processing", and nothing is happening. We therefore stopped billing as we're concerned that this might be a scam.
Please can you do the following:
1 - confirm cancellation and that no further payments will be taken from our bank account.
2 - refund us the $250 USD for the lost time, or enable us for the 2 weeks for which we've paid but not been operational. This will allow us to evaluate.
Thanks
2xdswu
Elite Member
- Aug 10, 2015
- 1,535
- 291
Hi Sir,
Sorry for the inconvenienced caused, I've refunded your payments and cancelled your subscription so you'll not be billed again.
We totally missed your payment, as for ticket support there seems to be some issue of us getting the notification and we'll looking to disable the ticket support for the moment.
We hope you'll in the near future be our customer again.
Best Regards,
Dickson
Sorry for the inconvenienced caused, I've refunded your payments and cancelled your subscription so you'll not be billed again.
We totally missed your payment, as for ticket support there seems to be some issue of us getting the notification and we'll looking to disable the ticket support for the moment.
We hope you'll in the near future be our customer again.
Best Regards,
Dickson
Only posting on here again because you said the tickets have been disabled. I got an email a few hours ago saying the account was set up on the 12th, seeing as its the 15th today will I get those extra 3 days where I received no notification? Thanks
2xdswu
Elite Member
- Aug 10, 2015
- 1,535
- 291
Hi,
All lost time will be reimbursed, and to answer your question yes we'll extend it for 2 days.
Best Regards,
Dickson
Just a followup,
I ordered the likes package on 9th of May (sub 4241, order 4240). I received an email on the 15th of May that powerlikes were made active on the 12th of May , which is a few days discrepancy and since was resubscribed before my week was fully over ( you said lost time was reimbursed so thank you for that, just giving full account of what's happened). I then cancelled my sub via your website (on the 21st of May), however I am still getting powerlikes. No matter what tickets I open I get no response and your homepage has had "pending cancellation" for a while now.
Please stop my powerlikes service and refund for the week I did not ask for. (order 4247)
P.S you're also still giving me auto feed drip likes, which I cancelled via your website ages ago. Please stop those too (sub 3891)
P.S.S : Despite all this to anyone interested in the service the powerlikes absolutely do come through from legit accounts with big follower/engagement counts. Very impressive selection of accounts in Dicksons network.
I ordered the likes package on 9th of May (sub 4241, order 4240). I received an email on the 15th of May that powerlikes were made active on the 12th of May , which is a few days discrepancy and since was resubscribed before my week was fully over ( you said lost time was reimbursed so thank you for that, just giving full account of what's happened). I then cancelled my sub via your website (on the 21st of May), however I am still getting powerlikes. No matter what tickets I open I get no response and your homepage has had "pending cancellation" for a while now.
Please stop my powerlikes service and refund for the week I did not ask for. (order 4247)
P.S you're also still giving me auto feed drip likes, which I cancelled via your website ages ago. Please stop those too (sub 3891)
P.S.S : Despite all this to anyone interested in the service the powerlikes absolutely do come through from legit accounts with big follower/engagement counts. Very impressive selection of accounts in Dicksons network.
2xdswu
Elite Member
- Aug 10, 2015
- 1,535
- 291
Thank you for trying out our powerlikes service.
- Status