Permanently Closed Marketplace Sales Thread

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Update

New subscriptions are currently being put on hold/disallowed while we upgrade our systems to support IPv4 as well as push a new stability update. We have recently had an issue with an ambiguous CentOS update that's been causing issues with users who deploy new proxy pools. If any user experiences this issue, simply submit a message to the help desk stating your affected pools' usernames and zones and they will be corrected for you. We think this issue has to do with a new CentOS setting involving file descriptor limits. We have a fix for it but it has to be manually applied by us once for pools that experience this problem deploying.

Our checkout page will be disabled shortly with a notice. All users (Paying and non-paying) will receive an email update once we've resolved this and finally enabled our new IPv4 system. A bittersweet update, I know but one that could not be avoided.

Thanks to all
 
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The Doctor said:
Update

New subscriptions are currently being put on hold/disallowed while we upgrade our systems to support IPv4 as well as push a new stability update. We have recently had an issue with an ambiguous CentOS update that's been causing issues with users who deploy new proxy pools. If any user experiences this issue, simply submit a message to the help desk stating your affected pools' usernames and zones and they will be corrected for you. We think this issue has to do with a new CentOS setting involving file descriptor limits. We have a fix for it but it has to be manually applied by us once for pools that experience this problem deploying.

Our checkout page will be disabled shortly with a notice. All users (Paying and non-paying) will receive an email update once we've resolved this and finally enabled our new IPv4 system. A bittersweet update, I know but one that could not be avoided.

Thanks to all
Click to expand...

It was about time to do this! I tried your service as I need a back-up (or even replacement) for my current proxy provider. You have a great service (a large multitude of addresses, decent speed etc.) , which comes at a decent price...I'm seeing a great great potential in it!

But, there is a but :D : your website's functionality is terrible (each time I was creating a new pool, your entire website was going offline for about 10-20 minutes and I was getting a 502 error; obviously, I was not able to see/ download the newly created proxy pool; not to mention that I was not able to access your website at random times, getting the same error, probably because other users were creating new pools - just a speculation, I am not sure about it here).
Furthermore, your support guys are very unresponsive: I created the subscription and it took more than 48 hours and a couple of talks with the support team for this subscription to be activated.

Again, this is definitely a good service which I would like to see it around here for many years from now on, but it has its flows, too. I would be more than happy to try it again, after this update, hoping that things will improve on the functionality side.

Please do let us know when your service is live again.

PS: Is there any possibility to have just 1-2 proxies from a /64 subnet? For my current projects I don't need thousand of addresses for each block...I would rather need 1-2 IP's from a multitude of blocks.
Thanks
 
Hi, your service, your bhw post, your website, all was looking very good and put me in confidence so i entered my CC to give you a try... All work good to pay, but after 1 day nothing work anymore, no way to generate pools of proxies, website offline like say "Witicagnall4435" 502 errors,etc.. I'm not gonna write a book, but i tried to cancel my subscription one week ago and i have been charged AGAIN for a service i tried to stop.

Maybe you should think to add a way to cancel a subscription specialy by credit card...

Anyway good job, the intention was good :) But please, i have to come here write this post to ask you to cancel my subcription, my email on your website is websens@ you will find the end.

I hope you gonna read the thread here, look like the ticket system have some problems to ?

Thank you, all the best...
 
dongiovani said:
Hi, your service, your bhw post, your website, all was looking very good and put me in confidence so i entered my CC to give you a try... All work good to pay, but after 1 day nothing work anymore, no way to generate pools of proxies, website offline like say "Witicagnall4435" 502 errors,etc.. I'm not gonna write a book, but i tried to cancel my subscription one week ago and i have been charged AGAIN for a service i tried to stop.

Maybe you should think to add a way to cancel a subscription specialy by credit card...

Anyway good job, the intention was good :) But please, i have to come here write this post to ask you to cancel my subcription, my email on your website is websens@ you will find the end.

I hope you gonna read the thread here, look like the ticket system have some problems to ?

Thank you, all the best...
Click to expand...

This was done for you and you should have received an email.

Thanks everyone for the feedback and please accept my apologies for long lead times. I'm working very hard to figure out this file descriptor issue. Once I have that figured out, all business will go back to normal (Better than normal).
 
dongiovani said:
Hi, your service, your bhw post, your website, all was looking very good and put me in confidence so i entered my CC to give you a try... All work good to pay, but after 1 day nothing work anymore, no way to generate pools of proxies, website offline like say "Witicagnall4435" 502 errors,etc.. I'm not gonna write a book, but i tried to cancel my subscription one week ago and i have been charged AGAIN for a service i tried to stop.

Maybe you should think to add a way to cancel a subscription specialy by credit card...

Anyway good job, the intention was good :) But please, i have to come here write this post to ask you to cancel my subcription, my email on your website is websens@ you will find the end.

I hope you gonna read the thread here, look like the ticket system have some problems to ?

Thank you, all the best...
Click to expand...


I am having the exact same problems :(
I tried to generate a pool and took down the entire website lol.
I would like a refund and will re-purchase when you fix the issues (did not see this thread before purchasing).
I made a helpdesk ticket and emailed you.
 
The doctor
please get this all working smoth as possable i no it hard work.

i want to use your service so badly but you keep having problams scared to subscribe at the moment ......

please pm me when everythink is fixed abd stable .

and please show me the monthly fee for subscription via paypal and thank you.

what speed is the ip running at in genrual.

cheers
 
kimosabe said:
me too... im too scared to be rebill hehehe. i want to cancel it my subscription for now so that i can save money cause i have limited budget i wanted to try the 1 month subscription.
but im really excited to use infiniproxie's service. there are lot's of possibilities we can make use to that amazing service..
Click to expand...

Yep, exactly once its fixed it will be awesome to test :)
 
All requests should have been processed. If you didn't receive an email and want me to verify it, please send me another forum message. The checkout page has been disabled for now. I think I've figured out a fix for the pool creation issue. I'm adding that code now (Fingers crossed). If it works, I'll send out an email to everyone about it and credit a bunch of people with a free term of service.
 
kimosabe said:
hi

@thedoctor

i would like to confirm about my request .. i didn't recieved an email regarding my request.. i just would like to verify it?
Click to expand...

kimosabe said:
hi @thedoctor

i didn't recieved any confirmation on my email regarding about my request..
i would like to request for a refund and my weekly subscription to be canceled...
i cannot inbox you directly due to my low post counts.
so i will just provide here receipt ID.
#2726-7935
Click to expand...

I can't go by the receipt ID or BHW name. Please submit a message to the help desk and I can do it by Infiniproxy username.

Thanks
 
inforcery said:
I submitted 3 tickets to your helpdesk with no reply...
Click to expand...

I think yours was processed. Please check email again. If not, just give Infiniproxy username here.

kimosabe said:
hi @The Doctor

i followed your'e instructions here on BHW to submit a ticket via help desk. also posterdhere
i would like to request a refund for now and canceled also my subscription . hoping for a help.
my username on infiniproxy is : kingceltik
Click to expand...

Yours was processed.
 
I have good news. I've hacked out a solution that works (Just tested it). Now I just need to apply the same technique to deleting pools and I'll push this update to all the zones. This may take me until sometime tomorrow morning to complete. Once done, I'll start handing out some complimentary service terms for people who had to cancel prior to today. Also, we've not had the full support team working in a while. There's nothing they could have done about the problem we were experiencing (That started with some CentOS update). After I update all the zones, I will soon after get the full support staff back to work as well.

Thanks
 
Still waiting for my refund, and then my subscription re-occurred!
Please refund both payments asap
 
kimosabe said:
im so excited!.. haha
Click to expand...

:)

kimosabe said:
@inforcery

you must provide your'e infiniproxy username here. on BHW so that @The Doctor can identify your'e account..
Click to expand...

This is correct.

agnes83 said:
can you add Italian proxies?
Click to expand...

Yes. Custom locations are for Dev customers. Available upon request.

I have just finished updating all the zones. Adding new pools should work fine. It's the end of the day now so I'll finish my testing in the morning. If you need to deploy pools right now, use the FMT1 zone because I need to code a script that cleans out a lot of ghost pools from all the other zones. Please don't delete pools until at least 24 hours from now.

The checkout page will probably be re-enabled tomorrow when I'll also deal with crediting some service terms. Thanks everyone for hanging in there :)
 
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