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TheSEOWizard said:
I have sent you a PM. Please reply to it. Overall the VPS is holding up well on the second day i.e. today after some initial lag in the first few hours (it might also be due to my internet connection and so, wouldn't say it was on the VPS). Good VPS overall after testing for a day but please work on the support too as I cannot login to my shapehost account panel (your provided username password not recognized there) and I have not received the free hosting triangle too. Where do I submit support tickets etc. for support?
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Thank you for your review! Yes, please open a ticket, you can do that by logging in to your ShapeHost account and there is a tab called Open Ticket. It's much easier that way!

Thank you!
 
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dariusdarius said:
Thank you for your review! Yes, please open a ticket, you can do that by logging in to your ShapeHost account and there is a tab called Open Ticket. It's much easier that way!

Thank you!
Click to expand...

Thank you for the reply. The problem is that the username and password sent in the welcome email is not working for the MyVPS account at Shapehost. It is showing up as invalid username or password. It is working for the VPS but not for my Shapehost account. So, there is no way to login to my account or submit tickets etc. for support. Please reply to my PM and provide the correct username password for my Shapehost account. Also please provide details for the free shape triangle hosting account that you promised.
 
TheSEOWizard said:
Thank you for the reply. The problem is that the username and password sent in the welcome email is not working for the MyVPS account at Shapehost. It is showing up as invalid username or password. It is working for the VPS but not for my Shapehost account. So, there is no way to login to my account or submit tickets etc. for support. Please reply to my PM and provide the correct username password for my Shapehost account. Also please provide details for the free shape triangle hosting account that you promised.
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Hello,

The details you got on your welcome email are for entering your ShapeHost main account, not MyVPS. From you Shapehost account you can open ticket and other things. Open a ticket over there so I can give you the free shape triangle hosting. MyVPS is only for checking your VPS performance and reboot.

Thank you!
 
The reviews here sold me! I just ordered the Rectangle VPS. Transaction ID: 4300525066 Any more free shape triangle by chance? :cool:
 
Hi Darius

I've just placed an order at around midnight.
I need the server activated, please. Sent a ticket and email to contact and support

"Any more free shape triangle by chance?" <-- how about that one?

Edit: Got my stuff, I learnt my lesson to mind my own stuff while things are progressing.
I'm looking forward to work with you!
 
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cottonwolf said:
Hi Darius

I've just placed an order at around midnight.
I need the server activated, please. Sent a ticket and email to contact and support

"Any more free shape triangle by chance?" <-- how about that one?

edit: Almost 15 hours passed since the order
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Hello! I am really sorry for the delay, but you are a new client and it took some time to check if the payment is okay. We got some fraudulent payments lately. Your VPS will be ready in 15 minutes at most. Open a ticket and I can change the billing date with 1 day becase you waited too much. In the ticket you can also specify about the free shape triangle hosting.

Thank you!
 
Been with shape host for few months now, couldn't be more satisfied! Really nice service.
 
EliteSpeedTest.jpg Just got my server the other day Darius! Elite speeds you have here! I'll leave a full review after my first month's service with you guys. Currently transferring data from my other server. What a freaking pain this is... I'm really hoping I'll never have to do this again with you guys. Cheers!:drinking2
 
cottonwolf said:
How do you get to the myvps are?
i cant access with my login details
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I can't either... Supports said it's still in beta, but if you need to reset your server, then you can do it in the clients login. I was also wondering the same thing, but that what support told me. Hope it helps...
 
i just want to make snapshot of the server if things go awkward

atg703 said:
I can't either... Supports said it's still in beta, but if you need to reset your server, then you can do it in the clients login. I was also wondering the same thing, but that what support told me. Hope it helps...
Click to expand...
 
Hello,

Thank you all for your orders! MyVPS is still BETA and we are working daily to release it. Right now most of our users are still testing it and sending us the details so we can make it better. Once it's stable we are going to send everyone an email.

EVERYBODY can still get VPS Rectangle for $37 or VPS Square for $29 and double its features by posting the transaction ID here.
 
don't know if you will still up my packages, but why the hell not
trans id
8P593938S6927592R

edited for grammar
 
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Just placed an order. Please double the features for me. Thank you.

"Your Order Number is: 1713931286"
"Recurring Payment Sent (ID #9KH025988H313105M)"
 
Thank you all for your orders! I see that some of you have used coupon codes, please note that if you want double the features you can't use any coupon codes, our offers already has a low price.

For the past couple of days we've been having some delays because we added new servers. Now everything is normal as usual and we can take any orders! Thank you!
 
hi

when i choose the $15 vps on the site it charges $18 something, why?

edit: nvm, VAT T_T

Just bought triangle VPS :)
 
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muxmkt said:
hi

when i choose the $15 vps on the site it charges $18 something, why?

edit: nvm, VAT T_T

Just bought triangle VPS :)
Click to expand...

Hello buddy! Yes, for VPS Triangle we have VAT added, only for some countries though. Thank you for your order!

EVERYBODY can still get VPS Rectangle for $37 or VPS Square for $29 and double its features (Square Only) by posting the transaction ID here.
 
dariusdarius said:
Hello,

The details you got on your welcome email are for entering your ShapeHost main account, not MyVPS. From you Shapehost account you can open ticket and other things. Open a ticket over there so I can give you the free shape triangle hosting. MyVPS is only for checking your VPS performance and reboot.

Thank you!
Click to expand...

Please check ticket #934236
 
Hello,

Your ticket has been updated, please check it.

Thank you!
 
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