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my vps is automatically turned off and it is giving error while turning on the server.... sent support ticket but haven't got reply since two days...
 
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Vps down agin so peed off please help ...

Sent tec a email and used the ticket system.
 
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Please reply my ticket #703892 . Two days and no reply.

I paid my invoice for $20.34 yesterday (Jun 23, 2016).
But today, i have been charged again for the same amount by paypal. There were duplicate payments.
Please refund $20.34.
 
Please all read this

This info from shark servers please read.

This was a email today

Please see https://www.sharkservers.co.uk/clients/serverstatus.php - we're working on recovering data from a failed array. The data is still there, but it takes a long time to recover it due to this operation being slow (it's always slow with these things). If you don't need the data, we can simply reinstall the server for you. Otherwise, you will need to keep waiting while the recovery company we've hired recovers it. Of course, we will issue credit due to the downtime once the issue has been fixed.

Kind Regards,
Benjamin Cooks
Support Operator
SharkServers, Part of Fat Shark Ltd (UK)
www.sharkservers.co.uk / [email protected]


This info on the link above provided info
  • We are working to resolve a shared storage problem that has affected a few VPS systems. This particular shared storage is holding data for about 10 virtual servers, as well as our OpenVZ control node. As long as the storage is inaccessible, we are not able to provide management capabilities for OpenVZ plans (reboot, reinstall, etc), and also a few Windows VPS can not be accessed.

    Rest assured that we are working tirelessly to resolve the storage issue and bring everything back to normal. However, please also be aware that this is a very delicate process and care must be taken to avoid losing any data. This is why we are working with data recovery company to help us to get everything back, and eventually bring the affected services back online. Sadly, as is common with such disasters, it is not possible to predict the time when the services will be restored. However, we have been assured that data is recoverable - it just takes time to do that. Again, we're working 24/7 to get this fixed as soon as possible and would like to apologize to the affected customers for the downtime. We will also be issuing credit to those affected once the issue has been fixed.
 
4 days and no reply. My ticket is #703892
I'll wait for more 3 days. If you don't solve the problem, I'll make a refund request by opening a dispute.
 
Do you offer daily backup as other hostings do like offshore-servers ?
 
stay away from him, no support, no answer via live chat, no moneyback guarantee, f*ck !!!
 
dont use this service ,no respond on ticket,no money back and servers are 90% down
 
Don't use this service if you don't want to lose your money.
They delete my account with no reason and no refund. This hosting is shjt
 
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