Cratos
Elite Member
- Aug 16, 2012
- 2,215
- 1,344
@Skyebug77 @Cratos - I would like to know the answer to this issue as well. I'm sure everyone on the forum would appreciate having answers to these issues readily available here.
Would be much appreciated! Thanks guys
Please read over the reply to this post below, as it has already been answered in there.
This thread is for sales related questions and inquiries. If you have or need support help you need to contact our support on our website or in our peer supported facebook group.
As far as claiming it take "ages" for a response. We answer all support inquiries within 24 to 48 hours. It seems you did contact our support via email and they did infact promptly reply to your emails within just a few hours of your email being sent. In this world if instant gratification I understand a few hours can seem like an eternity, but if you are just patient in the bigger swcheme of things I promise waiting for a few hours or even up to 24 hours is not an eternity. Seeking support help in this thread will infact take longer for a reply as the forum has rules about how often we can post or respond to a sales thread.
As far as the software being a "let down" for you. According to the support emails you have sent, the only thing you have tried to do with the software is scrape google. Lots of people find it difficult to scrape google, whether with our software or any other scraping software. If you do not know what you are doing it can be difficult for some people to scrape google because it involves needing proxies, specific delay settings and using a recaptcha solving service. You have lots of other engines in Paigham Bot that you can scrape that are a lot simpler that require none of these other features to harvest data. I would suggest that if you can not figure out how to scrape Google, that perhaps you try scraping one of the other engines.
Anyways, we have responded to all of your support emails, and even all of your posts in the peer supported FB have been replied to as well. If you need support help, you will need to do it via the proper channels and not in this thread.
This sales thread is not for the product that you mentioned above but PM me the email associated with your PB account and Ill see what is going on for you.