Gyuman82
Elite Member
- Nov 15, 2011
- 1,866
- 1,146
Permanently Closed Marketplace Sales Thread
- Thread starter BassTrackerBoats
- Start date
- Status
FuryKyle
Elite Member
- Nov 19, 2010
- 2,487
- 1,378
I emailed support and was promised a reply a few days later. Sent in another email few days later and no reply to date. Got N\A rankings EVERYWHERE which is horrible, as all the ranks are actually still on page 1-3. Could you please get this fixed? It's my third time I'm inquiring about this issue. Been happening since the start of October.
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
Yes, please just send me your username via PM since things have been crazy with me working on the patch. I got a technician to reset the accounts with an issue such as yourself to move things along and we are working around the clock to get everyone that needs to back on track.
BHPlatinum
Regular Member
- Jun 18, 2012
- 344
- 35
A little concerned as my keywords don't seem to be updating. Around 4 of my keywords say they've not been updated since he 8th - thats now 4 days ago?!
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
That's odd. Please PM me your username and I'll check that out.
FuryKyle
Elite Member
- Nov 19, 2010
- 2,487
- 1,378
Was my account fixed? Still seeing N\As.
BHPlatinum
Regular Member
- Jun 18, 2012
- 344
- 35
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
Guys sorry for the delay in answering emails etc, I just finished working on an update that will refresh all the results, and keep on the accuracy from then on. We were doing good with accuracy, but some N/As were popping up. This will change and we'll be good with any number of future Google updates and changes. In the next 24 hours, you'll get everything expected and more!
BHPlatinum
Regular Member
- Jun 18, 2012
- 344
- 35
I don't suppose this update will change the traffic stats as they constantly show n/a for me?
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
Our main priority is the ranks, but the other stats are just around the corner.
The update finished an hour ago, so the trackers are just catching up.
BHPlatinum
Regular Member
- Jun 18, 2012
- 344
- 35
Just checked a number of my keywords and they're showing as n/a but when I check manually they're all page 2/3/4 - it's been 10 hours since you updated so how come the n/a's are still showing?
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
I've checked other accounts with this issue and we didn't have any. Could you please PM me your username?
BHPlatinum
Regular Member
- Jun 18, 2012
- 344
- 35
PM Sent
- Apr 25, 2011
- 19,848
- 28,296
My account is also definitely doing this, every other day, my keyword says N/a, but I know its always around #20.
So much so that now Im using Market Samurai just to double check.
My username is davids355
So much so that now Im using Market Samurai just to double check.
My username is davids355
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
Replied.
Replied.PM sent as well. Thank you.
Could you please PM me those keywords and I'll monitor them for a few days? We had this issue and that's why we did the last update.
stinkingrich
Regular Member
- Sep 13, 2010
- 272
- 73
I am desperately trying to get my subscription cancelled in serpbuddy but nobody responds to the request submitted. Today I have written an email as well. 2checkout has taken payment inspite of cancellation request by serpbuddy. I find it so unethical of serpbuddy to not have any cancellation button in the account area. You can only upgrade.
accelerator_dd
Elite Member
- May 14, 2010
- 2,447
- 1,022
I haven't gotten anything from you up until now for the cancellation. Other members can verify this, but I have never delayed any cancellations, and even when a client was billed before I could act, I have refunded them.
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