I opened a account recently and I am having a bad time with Hostwinds.
1. They say they send me my login details but I have not been able to receive them in my gmail account even though I get all their other messages, including test messages their support sent.
2. despite the advertising that my sites will be transferred, I was told that only one site will be transferred for a shared account and I have to pay $10 for the other site transfers.
3. I am in the middle of a livechat with support and suddenly he disappears and do not answer my questions.
I need to get proper support. How can I do it with all these issues arising?
1. They say they send me my login details but I have not been able to receive them in my gmail account even though I get all their other messages, including test messages their support sent.
2. despite the advertising that my sites will be transferred, I was told that only one site will be transferred for a shared account and I have to pay $10 for the other site transfers.
3. I am in the middle of a livechat with support and suddenly he disappears and do not answer my questions.
I need to get proper support. How can I do it with all these issues arising?