Hey Tom,
I received an email from Sherryl yesterday asking me to forward the special instructions (emboldened and underlined, above). I did so. That being said, I input the special instructions when ordering, and they came through just fine on the auto-generated order confirmation email I received after placing the order. I asked Sherryl to confirm reception of the special instructions, but I haven't heard back from her. I'm a little worried that I was asked for the special instructions again given that I received them back in the auto-response order confirmation, and I'm a little more worried that I have yet to receive confirmation from Sherryl, herself, as to whether or not they are completely understood.
These 2 special orders absolutely cannot be messed up as they are for 2 of my organization's most valued clients. I need a little reassurance from you that everything is understood and okay.
Thanks,
BLIXX