quality evalution
Newbie
- Jul 18, 2023
- 2
- 0
please stay away from this company, I got scammed by them 3k$ and have proof, they are scammersHonestly, if you're new to Facebook ads and Instagram ads for desktop I'd avoid this service. I'll explain why.
So, I am used to clicking "boost post" in Instagram to get ads up and traffic,. I explained this to the service provider but they didn't really answer my questions (which is why I posted "please follow up on my questions" in my last post) and told me to check their website. Wasn't much information there. I followed up but information was vague. I said I'd go ahead and they told me they would add me to a group with their staff. They were very fast in setting up the VPS so that was excellent.
I've hit a brick will as far as their support goes because I've explained several times in different ways what I am trying to achieve and it's hopeless. I am trying to boost posts as I would in Instagram. I had to Google and research to remedy one issue as they weren't able to help me. This involved me linking my page to the Facebook account they supplied to me. Once this was done, I then hit another brick wall and again they're unable to help me. I was unable to boost Instagram posts and could only see/boost posts from the Facebook page, not Instagram. I thought they were supposed to be experts in the field. I am not and expert hence why I think if you're new to the desktop aspect of Facebook ads then this service isn't for you.
They haven't charged me as I am still trying to get my test campaign running so I can't complain there. But if you're new to advertising on Facebook then I think this service isn't for you. I am pretty sure those who know their way around will do fine.
Additionally their communication and being called "bro" all the time is a little unprofessional for my liking as I personally use better language when conducting business.