I've purchased the VIP package about 2 weeks ago and am very impressed with the quality of this web scraper. I have it running on an old laptop constantly scraping FB groups, pages, posts, ect and building hundreds of thousands of leads.
Typically, you need to find pages/groups that have +3000 followers for it to work properly. With VIP, I've managed to get an average 200 emails per 10 minutes. I've tried pages with hundreds of thousands and it runs smoothly for hours if you leave it.
I also purchased an upsell that has recently become available, their Instagram Extractor. You type the IG profile username with +100k followers and select the Country, it will scrape the emails of all the followers in that country. It's about the same speed as the FB version.
There is also a FB Sendy upsell, which allows you to take your scraped leads on FB and mass message them with a scheduler and a bunch of other logic. I have not tried this product but look forward to in the coming weeks when I've got more time.
I've also heard wind you are developing an in-house email scrubber, which would be nice.
Overall, I am very happy with the service and can't beat the price compared to other scrapers out there. Support can take a few days to respond, but they've assured me they are looking for more help.