I'm sorry for the lack of responses here guys!
Of course still in business, no issues
I had a lot of personal stuff to do, troubles, official stuff, tax related work,.. that's why I wasn't very active here after my holidays.
I've an official support girl now, she's responding to all (non technical) emails.
That's why my email support is a lot more reliable and less depending on my own time.
I've seen a few "complaints" that it takes 2-3 days for an order.
Let me say a few words about this:
First: If you email me after ordering (
[email protected]) and tell me your BHW nick then it can be faster than usual.
If you're a well known guy here it's possible your proxies are available instantly.
Also any upgrade orders or re-orders are usually handled a lot faster, the initial waiting is only for first-time customers.
The reason for the two day delay is that there is a LOT of paypal scam and in most cases there is no big chance to catch the guys.
The money is usually taken back after 1-2 days but if those people have full access to the IPs then they will do two things:
a) they use my IPs to abuse more paypal accounts
b) they do other crap like spamming or similar actions
My goal is to provide highest quality IPs, I don't tollerate spam or similar activities so the IPs stay in a good shape even if they have been used before a few times.
So if you're a BHW member it's often possible to reduce the wait time but you need to write an email
