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PayPal Problems on July 13-14

Discussion in 'BlackHat Lounge' started by schleprock, Jul 14, 2017.

  1. schleprock

    schleprock Regular Member

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    I got locked out of my account yesterday and had to reset the password.
    Today I got an email from Visa saying PayPal gave me an irregular charge. (a recurring payment was suddenly $4 more than usual)
    I went to sign in and see what was up and I was locked out again.
    I went through the reset password procedure but could not get it to work because the captcha would not verify. (they use pretty easy captchas, so I did it correctly)
    Next I tried the 0800 number on their site and it would not allow me to call them.
    Next I called the 888-221-1161 number, there was a 20 or so minute wait so they offerred to call me back. I agreed, 10 minutes later I get a call saying the "call back" line was being "maintained" and they would call me back at their leisure instead of within the 18-26 minute time frame they originally quoted over the phone.

    Also, their site kept switching me from PayPal US to a PayPal address with /gb in the url and a UK flag displayed at the bottom of the site. I was not using a proxy, so that was not the issue.

    Does that sound like PayPal is having an attack of some sort. I am nowhere near important enough for them to single me out for this sort of treatment so?

    Is anyone else having any problems with PayPal
     
  2. JaxPozzy

    JaxPozzy Junior Member

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    Yes, currently am having some of the same problems!
     
  3. madacho

    madacho Newbie

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    Your best chance is to call paypal again, wait the 10 minutes,tell them that your account was hacked and they send an email confirmation link back to your original email address. That's it.
     
  4. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    I don't see any issue on my end. I log in just fine, there are no country redirections either. Maybe it was a temporary mess up, if you don't experience it anymore or your account/machine got compromised, if you still face the issue. That additional $4 recurring charge doesn't sound right.