Instead of writing - pick up the phone, talk to your rep and if you did nothing wrong - ask them to fix this.
They will fix this.
If by any chance you will get some dick on the line - call next day.
This happened to me before - 1 call and 2 photocopies of documents sent and in 2 days my account was back and running.
Just be polite and professional. Do not demand, just ask nicely how you can resolve this.
my paypal ended up getting banned
...
I am getting married in 2 months