PayPal Dispute
- Thread starter armom
- Start date
chillerfx
Regular Member
- Mar 20, 2012
- 432
- 115
A buyer has been purchasing many services through me and suddenly raised UNAUTHORIZED PAYMENT claim!! Is it possible to win this dispute?? My paypal is negative now
Did you try to resolve this personally with the concerned buyer? If you have the facts straight on your end, you could show paypal your proofs of service and the buyer's approval for the same. You can of course WIN the dispute if you could show them all the necessary proofs to convince them!
LordWilling
BANNED
- Oct 24, 2013
- 228
- 105
No, you will not win this. This is a very common loophole in Paypal's system. People can literally go around purchasing services and digital items with PayPal and then file chargebacks for everything. There is nothing you can do. Even if you provide tons of evidence you will still lose the claim because you are selling intangible items and digital services/items that are NOT covered under Paypal's Seller Protection Policy. I've been fighting with them for over a decade about this as I get scammed monthly as well for big money. This is unfortunately the cost of doing business. Sorry about it but get used to it.
LordWilling
BANNED
- Oct 24, 2013
- 228
- 105
100% FALSE
chillerfx
Regular Member
- Mar 20, 2012
- 432
- 115
If am 100% false, then what's the use of Paypal's seller protection! Read it before you falsify someone's comment.
chillerfx
Regular Member
- Mar 20, 2012
- 432
- 115
If its a physical product that can be shipped and you have your paypal address in US, then you're completely fine! If you're from a different country, you probably got to reach them out on their helpline. You still have hope.So that means I get scammed?
armom
Regular Member
- Dec 29, 2012
- 381
- 76
It was a Service :-(
SEO
Senior Member
- Jan 6, 2017
- 942
- 754
I don't think they can chargeback more than the cost of the item. I could be wrong, but most likely what your seeing included is Paypal's chargeback fee. All merchant acquirers have fees for chargebacks: https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#chargeback-fees
Hopefully you can get this sorted. Provide all of the evidence you can, but Paypal often sides with the buyers, especially when digital products and services are involved.
Hopefully you can get this sorted. Provide all of the evidence you can, but Paypal often sides with the buyers, especially when digital products and services are involved.
SEO
Senior Member
- Jan 6, 2017
- 942
- 754
He has purchased 6 times, and opened 6 disputes
I have provided all the screenshots possible.. If I lose, I am broke :-(
I feel for you man. It sucks. There are some awful people in the world. Paypal, despite their name, is not your friend in business. A lot of people don't use them because of problems like this unfortunately. Good luck to you.
chillerfx
Regular Member
- Mar 20, 2012
- 432
- 115
Sorry mate, probably you should hv immediately withdrawn the funds to your bank account as you receive them. Floating them on paypal sucks. Actually it was a chargeback from the buyer's card issuer on paypal and they impose along with a chargeback fee on you.
Skrill is an alternative for paypal, but recently they're drilling down hard on many accounts and closing them up since their tie with the neteller. I really loved moneybookers in the fast and their very low fee. Hope you get past this soon, and get decent buyers in future. Good luck mate.
D
Deleted member 813988
Guest
Chargeback comes with a fee which you have to pay for.
armom
Regular Member
- Dec 29, 2012
- 381
- 76
I could take back most of the money to the bank. But my PayPal has gone NEGATIVE BALANCE now :-(
And how can my buyers pay me via moneybookers if they don't have one?
chillerfx
Regular Member
- Mar 20, 2012
- 432
- 115
I don't trust moneybookers anymore since they're actually skrill now under neteller. Very poor support! Atleast from my personal experience I had with them. Hope this might be of some help to you: Paypal alternatives
Schindler
Banned by request of the account holder.
- Aug 23, 2013
- 2,907
- 948
If the claim is for un-authorized purchase then you just have to pray that someone wasn't using a hacked account (less than 10% chances)! or otherwise you can just put the chats or emails in the PayPal resolution center & you will win!A buyer has been purchasing many services through me and suddenly raised UNAUTHORIZED PAYMENT claim!! Is it possible to win this dispute?? My paypal is negative now
In some of the cases the chargebacks are from Credit Card companies & in those cases even PayPal is normally hesitant to give decisions in sellers favor! (This is based on my experience only)
Schindler
Banned by request of the account holder.
- Aug 23, 2013
- 2,907
- 948
you should also tell your opinion!
LordWilling
BANNED
- Oct 24, 2013
- 228
- 105
Which I did 15 posts ago. CLOWN.