Dang! Ok so here what just happened. my partner and I own a site in where people buy VoIP credits and prepaid loads for several places in the world. So we have chargebacks and whatnot. There's this chargeback that was once closed and re-opened by paypal again asking us for additional information! They have taken the money from our account already and yet here it goes again ! Opened ! Here's the complete set of what happened:
fck paypal ! Any help guys?
Apr 12, 2011 PayPal Case under review
Apr 12, 2011 PayPal Counter-claim received from card-issuer
Apr 8, 2011 PayPal Case closed
Apr 8, 2011 PayPal No funds transferred from seller's account
Apr 8, 2011 PayPal Unable to dispute on seller's behalf
Apr 8, 2011 PayPal Email sent to seller
Apr 8, 2011 PayPal Case under review
Apr 8, 2011 PayPal Counter-claim received from card-issuer
Mar 22, 2011 PayPal Email sent to seller
Mar 22, 2011 PayPal Funds recovered from seller
Mar 22, 2011 PayPal Chargeback disputed
Feb 26, 2011 PayPal Email sent to seller
Feb 26, 2011 PayPal Email sent to buyer
Feb 26, 2011 Buyer Chargeback initiated
fck paypal ! Any help guys?