Dang! Ok so here what just happened. my partner and I own a site in where people buy VoIP credits and prepaid loads for several places in the world. So we have chargebacks and whatnot. There's this chargeback that was once closed and re-opened by paypal again asking us for additional information! They have taken the money from our account already and yet here it goes again ! Opened ! Here's the complete set of what happened: fck paypal ! Any help guys?