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PayPal - Accept/Reject Payment - Ridiculous Payment Fee - Help needed

Discussion in 'Business & Tax Advice' started by Scorpion Ghost, May 9, 2013.

  1. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Guys if somebody can help me out about a paypal thing. Over the course of the past 2 months i have received a few payments from a few sites and i always got an email informing me that i received a payment and the amount. Then i would log into my paypal account and the money would already be added to my account. That was the whole process and everything was simple.

    Yesterday i received a payment and the email showed it correct. I was receiving $1.00 Dollar as i was expecting. So i log into my paypal account, and i see that it's asking me to Accept or Reject the payment i am receiving. WTF?? :eek: Why did this happen, i never had this "issue" before and i had received smaller and larger payments than 1 dollar.

    Then i accept it. A few hours later it get's completed and suddenly there is a fee of $0.34 cents on my $1.00 payment. So i actualy received only $0.66 cents in Net amount. WTF?? Again!! I had previous payments ranging from $11 dollars to $0.25 cents and i was never asked to approve/reject the money i was receiving neither did i ever have a fee from paypal (i had fees from the websites paying me, but never from paypal). So if you read what i wrote and have any helpful info and answers to my questions i would really appreciate it. I mean WTFAK!?!?????



    Here is a screenshot of the details of the transaction:
    tinypic (dot) com/view (dot) php?pic=2enagpx&s=5
     
  2. jass11

    jass11 Elite Member

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    When you receive payment as gift , there are no fees.

    If you get a payment for Service then fees are reqd.
     
  3. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Thanks jass11

    So the other 5 different websites that paid me were all using the "gift" option?
     
  4. jak19

    jak19 Elite Member

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    sadly with PP there are always fees
     
  5. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Thanks for responding jak19, but you are wrong. I mean i have 7 received payments with no fees from paypal. Not a cent. So what you say is wrong. :)
     
  6. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Wow, i think i got it, i think...

    The fees for the country i live in are:

    Monthly sales (whatever, im not selling anything) €0.00 EUR - €2,500.00 EUR -----> Fees: 3.4% + $0.30 USD (receiving dollars)

    The messed up part is that if i receive Euros the "Fees" are the same amount, in Euros. But 35cents in Euro are something like $0.40cents in dollars... What a ripoff!

    I am just guessing and assuming here though. I've sent an email to paypal and hopefuly they will explain me the situation. I will report on what happened...
     
  7. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Thinking about it i think jass11 is correct.

    It must have something to do with the sender's account and an option he chose to send the money.

    I dont have a lot of experience with paypal and ive never used it to pay anything or send money to anyone, but i assume there must be options whether it's a buying transaction, a gift, or something...

    On the other hand, my paypal account is not verified, while the senders account is verified. Could that play a role? But it shouldn't because i have received 7 other payments from 5 different websites ranging from 0.25cents to 11dollars and i paid no fees whatsoever...

    I really hope paypal support can clear the air...
     
    Last edited: May 9, 2013
  8. bust-in

    bust-in Registered Member

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    i think it asks accept/reject when u are the one that has to pay fees, but paypal will let you know for sure.
     
  9. Scorpion Ghost

    Scorpion Ghost Senior Member

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    I got a response from paypal. I am left with more questions though and i am so determined to get to the bottom of this. PLEASE Blackhatters i know/i am sure someone here on this forum knows exactly what's the deal. I just need to clear this up.


    The response i got:

    Our fees are the same for all accounts. We charge fees for the following circumstances:

    • When you receive money from a purchase.
    • When you receive payments from outside your country or region.
    • When you send personal payments using a credit card. The sender determines who pays the fee.
    There is no fee when you pay for a purchase or when you use your PayPal balance to send money or make a payment.

    ---------------------------------------------------

    I didnt receive money from a purchase because i ain't sellin nothing.

    AND HERE LIES MY PROBLEM!!! When you receive payments from outside your country or region! ALL the PAYMENTS I HAVE RECEIVED up until now FROM A COUPLE OF DIFFEREND WEBSITES that have nothing to do with each other HAVE BEEN FROM DIFFEREND COUNTRIES (for sure) AND DIFFERENT REGIONS (most probably)... So what the f@ck are they talking about. This must be wrong information. It's driving me crazy.....

    The sender in my case here sent the money from a verified paypal so i dont think i got charged the fee because of this.


    Anyone, anything??
     
  10. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Another difference with this particular payment is that it is the only payment which i have the option to "Issue refund"

    Im thinking that maybe the sender actualy put that they were paying for a purchase.

    Because for example i just received a payment a few hours ago in the amount of 15Dollars from a site. Nothing. Wasn't asked to accept or reject it. Wasn't charged a fee. And i don't have the option to "issue refund".

    So im guessing the sender of this 1 Dollar i received a few days ago has put when they send the money that they are actually paying for a purchase.??..
     
  11. cyber.surfer

    cyber.surfer Regular Member

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    Generally merchants send payment using mass payment system and in that case you are not charged a fee. You get the exact amount and all the service charges are incurred by the merchant itself.
     
  12. drnick2

    drnick2 Junior Member

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    You hit it it on the head they selected purchase instead of gift and you will be charged Paypal's service fee. You can always reject it and have it resent as a gift.
     
  13. Scorpion Ghost

    Scorpion Ghost Senior Member

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    Hmm yeah this is a smaller website that im sure doesnt make that many payments, so im guessing they dont use a mass payment system... This is probably why the other sites that pay me i get no fee. Because they either pay every monday for example. Or they pay many members daily... Thanks cyber.surfer
    ---------------------------------------------------------------


    That's what i thought. pffff sucks! :p

    Well, i already accepted the payment so i guess it's a done deal. But anyway i am going to send a support ticket to this website that paid me and tell them of my "issue" and ask them, if they promise to pay from now and "label" it as a gift or maybe payout once a month or once every two weeks so that more payments will be gathered and they can do the mass payment thing, i will continue there if i can reach an agreement with them to pay me in such a way as to avoid these fees, otherwise i won't, it's just not worth it.

    Thanks drnick2, i really appreciate it :)