Payoneer payment shows cancelled
- Thread starter flowkey
- Start date
- Sep 8, 2015
- 5,607
- 5,438
It means you did not actually receive it.
Check the balance. I’m sure it’s what it was before.
Probably either sender or you failed to pass some security checks.
For example either you or sender are not fully verified. Or there is no prior activity and suddendly he sends $1k. Or the sum is much larger that usual for both.
Check the balance. I’m sure it’s what it was before.
Probably either sender or you failed to pass some security checks.
For example either you or sender are not fully verified. Or there is no prior activity and suddendly he sends $1k. Or the sum is much larger that usual for both.
flowkey
Registered Member
- Sep 4, 2020
- 85
- 107
this is my first payment and it's a large amount does that mean they will refund the money? because the sender says they have not goten it back, and yes my balance is $0 with the amount beneath it but shows cancelled. they also have the worst support they just close ticket without answering.
- Sep 9, 2023
- 3,203
- 1,953
A “cancelled” Payoneer payment means the funds didn’t go through and were likely returned to the sender. Check your dashboard for details and confirm with the payer. If support isn’t responding, submit a ticket from your account or try live chat.
- Sep 8, 2015
- 5,607
- 5,438
They should.
I suggest you get some other activity first and then send larger sums.
But honestly, anything above $5k is usually a problem.
If possible, send it in multiple smaller payments.
They should get it back eventually.
- Oct 28, 2020
- 11,663
- 14,616
yeah, they're garbage. I used them a few times before and they used to be OK. But last year they've implemented a QR code verification and since I don't have smartphone (and never will get one), I couldn't log into my account anymore, and they have no support either because you need to be logged into your account in order to contact them LOL. Fucking idiots... I wouldn't (and won't) do business with Payoneer anymore, sorry that you had to go through this too
And yes, the sender should get his money back eventually, it's just that it might take a few business days (2-5), especially now since it's weekend, so be patient both of us...
flowkey
Registered Member
- Sep 4, 2020
- 85
- 107
i partially im responsible because i send USD to euro account but still not an excuse to just close customers ticket without replying
flowkey
Registered Member
- Sep 4, 2020
- 85
- 107
where is live chat cant see anything like that
soa0611
Elite Member
- Apr 20, 2015
- 2,790
- 2,537
do you use some old nokia?
soa0611
Elite Member
- Apr 20, 2015
- 2,790
- 2,537
google payoneer live chat
- Oct 28, 2020
- 11,663
- 14,616
on the outside it says Nokia, on the inside it says Microsoft, so yesno
Why are you asking?
soa0611
Elite Member
- Apr 20, 2015
- 2,790
- 2,537
I just like old nokias and still have oneon the outside it says Nokia, on the inside it says Microsoft, so yesno
Why are you asking?
- Oct 28, 2020
- 11,663
- 14,616
oh, definitely! The original ones (before Nokia was sold to Microsoft) are the daddy of all cellphones. Too bad they don't make 'em like that...
- Sep 8, 2015
- 5,607
- 5,438
Yes that might be another problem.
flowkey
Registered Member
- Sep 4, 2020
- 85
- 107
i'm interested to know what that likeon the outside it says Nokia, on the inside it says Microsoft, so yesno
Why are you asking?
Ascot_international
BANNED
- Apr 23, 2025
- 73
- 19
There are better alternatives to Payonneer, specially for international / cross-border payments.
- Oct 28, 2020
- 11,663
- 14,616
I couldn't find the exact model so I gave up after 15 minutes. But - aesthetically - the phone in the image below is EXACTLY what my phone looks like, it's just that my phone's model is RM-870 (single sim), while the one in the image is RM-872 (dual sim). So, you can say that this is what it looks like
