Payment error

Sometimes some ad accounts experience errors like that. Try switching to a new ad account, and leave the faulty account for 2-3 days. Then you can return and add the card again normally.
 
Advertise on BHW
Your account may be experiencing an unusual system error. Don't just wait for Meta Support to respond; proactively switch to a completely new account to remove any hidden restrictions and get your ads running smoothly again.
 
This issue is commonly caused by Facebook’s internal risk controls. If the system detects unusual behavior—such as a new account, multiple card additions or removals, repeated attempts, or past payment failures—it may temporarily block the ability to add payment methods. At the same time, certain cards or payment options may not fully comply with Facebook’s policies. The safest approach is to pause for some time, reduce repeated actions, and try a different card or an alternative payment method later.
 
Clup88 Casino said:
I can't add a new payment method to my account, why is that?
Click to expand...
I've experienced this before. My advice to you is:
1. Use at least two different types of cards.
2. Change to a new proxy before adding the card. I did this and it worked. Give it a try!
 
Have you tried adding the card to a different account? If successful, throw the old account. If the same problem persists, change the card
 
It could be caused by an internal system issue or a hidden restriction on the account. While waiting for Meta Support to review the case, some advertisers choose to work with a different, clean account to keep campaigns running. This helps avoid delays if the original account takes a long time to be reviewed or restored.
 
The inability to add a payment method is often due to the account having limited trustworthiness, mismatched card or payment information, or the account being newly created/lacking a stable spending history. In this case, Facebook will temporarily block the addition of a new method to manage the risk.
 
There are the following common reasons:
1. Account or ad account trust is low
2. Temporary payment restriction due to failed charges or unusual activity
3. Country / currency mismatch between card and ad account
4. Card rejected by bank
5. Your ad account is restricted

You can try check Account Quality and Payment Settings/ Adding another card or wait 72h if it's a temporary lock
 
The inability to add a new payment method to a Facebook Ads/BM account is very common, and in most cases, it's not a card issue, but rather that the account or BM has had its payment access restricted.
Your account might be experiencing the following issues: Payment Restriction on your ad account, BM's Trust level has dropped (even if the Ads Account is still active), or your profile is restricted.
Solution: Add the card from Ads Manager (not through the BM), Change the person adding the card, Use a "cleaner" card.
 
Your account may have shown signs of unusual activity, which may have restricted you from adding new payment cards. Try adding the payment card using a different account manager.
 
Clup88 Casino said:
I can't add a new payment method to my account, why is that?
Click to expand...
You should use two different cards. If the problem isn't with the payment card, try changing to a new proxy. I've had this problem before and successfully added the card this way.
 
This error has been happening quite frequently lately. Don't worry, just wait a day and then add a new payment card or try using different Facebook accounts. You need to contact Meta support immediately for assistance.
 
Check if your card is still active or if you've added it to too many advertising accounts.
 
Being unable to add a payment method is often related to low account trust, inconsistent billing details, or a new account that hasn’t built a stable spending history yet. In these situations, Facebook may temporarily prevent adding new payment methods as part of its risk management process.
 
Clup88 Casino said:
I can't add a new payment method to my account, why is that?
Click to expand...
With such errors, you can check if you have enough money in your account. Try a different card if the usual methods don't solve the problem. You need to wait 24 to 48 hours before trying again.
 
This usually happens because your ad account or profile has trust or compliance restrictions (policy flags, payment issues, or verification pending). Check Account Quality, ensure business/identity verification and 2FA are completed, and confirm you’re using a valid payment method that hasn’t been previously flagged.
 
If you have a VPN enabled, you can turn it off and add the card again.
If you haven't enabled it, turn it on before adding the card.
I tried it and it worked. Sometimes it's a little difficult to add some accounts, but repeating the above steps several times worked.
 
Advertise on BHW
You must log in or register to reply here.
Sign up now!

Main Menu

Home Main Forum List Black Hat SEO White Hat SEO BHW Newbie Guide Blogging Black Hat Tools Social Media Downloads

Marketplace

Account Selling Content / Copywriting EBooks / Methods Hosting Misc Proxies For Sale SEO - Link building SEO - Packages Social Media Social Media - Panels Web Design More

Making Money

Affiliate Programs Hire a Freelancer IM Journeys Making Money Pay Per Click Site Flipping Want to Buy

BlackHat World

Dispute Resolution Forum Suggestions & Feedback Introductions Lounge
Back
Top