PHOENIX AGENCY

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When adding a payment method, the account always rejects the first 2-3 cards, even though the cards have a fairly good payment history.
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this time, I see facebook is still scanning card that makes many problems. I also need to change the card continuously.
 
This still happens frequently; we can only remedy it.
 
It seems that besides constantly changing to new cards, there's no other way you can contact support. However, the process usually takes quite a long time.
 
Yeah, this happens more often than people think.

A card can have a good history and still get rejected during the adding process. That's why I usually don't judge a card based on one factor alone.
 
I have been constantly experiencing this situation over the past few months.
 
When adding a payment method, the account always rejects the first 2-3 cards, even though the cards have a fairly good payment history.
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In my experience, you shouldn't link a single payment card to more than three ad accounts; ideally, use one card per account, or restrict a card's use to accounts within the same Business Manager (BM).
 
facebook seems to be limiting too many payment attempts now.
if the card fails, better wait a bit and try again later instead of adding or retrying many times continuously.
sometimes too many failed attempts can make it harder.

also possible the card is linked to another BM that already got deactivated. I would check that too before keep trying the payment again.
 
We have recently witnessed similar cases, and this is certainly a difficult situation.
 
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