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Need help with Vultr, seems like firewall problem

Discussion in 'Web Hosting' started by Peter Ngo, Nov 18, 2016.

  1. Peter Ngo

    Peter Ngo Jr. VIP Jr. VIP

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    Hey guys,

    Well today i got fucked real bad by vultr support team.

    Long story short, they ahve been rebooting my server for whatever reason numerous times in the past 2 weeks, today they did that again, and recommended me to let them move my server to another hardware, i agreed.

    After the migration is done, my tracker/ website returns 502 bad gateway request, i tried to access my server via SSH, blocked. The only thing i can access is Vultr Console, and it keeps on popping this error:

    Firewall: "tcp_in blocked" in=eth0 out=MAC...

    Can anyone help me on this please? Their support respond fast but keep on telling me to solve it myself after causing my this mess. =.=
     
  2. Ionovnat

    Ionovnat Newbie

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    Do you want to say that your hosting provider refused to help you?
     
  3. Nut-Nights

    Nut-Nights Jr. VIP Jr. VIP

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    May be turn off your firewall ? If they refused to help you, f**k them. Just get a new server and hire someone to shift your site.
     
  4. ScissorBlake

    ScissorBlake Newbie

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    You should definitely contact them. It could be done due to security reasons.
     
  5. Peter Ngo

    Peter Ngo Jr. VIP Jr. VIP

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    Yep, actually too lazy to post any screenshot, but the message they implies is a big fuck off, "Even though i messed up your configured VPS but it is a self managed hosting YOU DONKEY". Well something like that. I obviously exaggerated :D

    Well it seem the firewall were automatically turned, it was automatically fixed as well, gosh wish i know more about Linux.

    I use Vultr is because of their fast support for hardware related stuffs, good service in general

    Anyway i will close this thread since things are solved on my end.
     
    • Thanks Thanks x 2
  6. T0NYS

    T0NYS Supreme Member

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    I unfortunately can't help you with anything at this point but had to share my own experience with vultr

    they used to be good , their servers are really powerful but their support team is horrible , a shit load of servers of mine have been suspended from time to time and their support team is made of monkeys playing around with keyboards , I would avoid them
     
  7. articlewritingwork

    articlewritingwork Jr. VIP Jr. VIP

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  8. laur.laurix

    laur.laurix Power Member

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    Just move along...there are countless providers out there.
     
  9. Quadro59

    Quadro59 Newbie

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    It seems to me it's high time to change your hosting provider.
     
  10. eriktwnrs

    eriktwnrs Newbie

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    Nice to see everything is good and quickly solved even if it was by yourself :)