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(Need Help) Delhi Customs is holding my package

Discussion in 'Dropshipping & Wholesale Hookups' started by anjali27, Jun 6, 2015.

  1. anjali27

    anjali27 Registered Member

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    Hey guys i have a package from China to India via DHL. It's stuck with customs since 30th of May. When i rang up DHL people they say that's because of undervalue.. I have provided them required proof of value.. But still the package was not sent out. Can somebody suggest me what can be done other than contacting DHL customer care because i contacted them many times.:confused::confused:
    The package contains artificial jewellery.
     
  2. Vrill

    Vrill BANNED BANNED

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    Write an offical letter from your company that if you wont get your jewlery in the next 7 days that you are going to charge them $xxx per day for your loss.Not solving that problem during that timeframe means the acceptance of your business offer.
     
  3. anjali27

    anjali27 Registered Member

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    i am an individual :(
     
  4. Vrill

    Vrill BANNED BANNED

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    write the same but lower the amount of recompense
     
    • Thanks Thanks x 1
  5. _Chip_

    _Chip_ Senior Member

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    lol.. I don't think legal threats in India will speed up the process. Instead, find some contacts and reach out for help locally who can help you out.
     
  6. anjali27

    anjali27 Registered Member

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    I stay in Chennai and package was in Delhi. I tried contacting DHL several times and they keep on telling me that it will be cleared on top priority. I don't have any other option left
     
  7. Vrill

    Vrill BANNED BANNED

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    DHL is a business which is running under UCC.Do what i said and you will see you will have your package in max 7 days.Remember to send your offer via offical letter and not email.You need a copy of what you wrote+proof that you sent it via mail

    You think wrong
     
  8. sjstocklot

    sjstocklot Newbie

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    Occupation:
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    Hello
    I'm Siddharth from Delhi.Usually undervalue products are revalued and a custom duty is charged and it takes about 2-3 days to get cleared and you have to pay the duty at time of delivery.If i can help you with anything please let me know.