Amazon suspended my account because they claimed purchases being made were being used for resale or production, which is a violation of the affiliate agreement. My argument was that I have no control over what someone else does with what they purchase from my link! I emailed Bezos at least 100 times, and his office must have finally got tired of my email blizzard and agreed to reinstate the commissions due and allowed me to open up another account. So in my case, contacting Amazon did work, so you may want to give it a try! Good Luck!