MountainGuy
Power Member
- Jul 9, 2019
- 608
- 421
Pretty aggressive language for someone with 11 post. Half of them being in this thread.
What did you mean godaddy hating on namescheap?
Namecheap scam again
- Thread starter nakamura
- Start date
Pretty aggressive language for someone with 11 post. Half of them being in this thread.
What did you mean godaddy hating on namescheap?
hoangvinhcbvn
Regular Member
- Jun 12, 2014
- 495
- 189
hope you win this case!
- Mar 22, 2013
- 6,291
- 10,985
You didn't answer my question at all. Do you think what they did is fine?
Again: They let me register the domain and the hosting plan, then refunded the domain after two minutes. If it was not available for renewal or went into redemption, why would they let me renew it in the first place? Either their system is broken or it was on purpose.
It seems like you are clearly on their side, like you are working for them somehow? After everything they have done? Again: Do you think it is legit what they did? And who are you to call me a "loudmouth" and say I should be charged more?
I don't know how someone can make statements like this.
Oh and by the way: Just the fact their message on the support ticket and the message they provided on PayPal are so different shows me how full of shit they are. Sending me a message per ticket like "If you don't close the dispute we will charge you even more money!!!!!!" and on Paypal like "oh, here are your options:"
Ridiculous....and here we are: Fucking SilentDreamer thinks it is okay to scam people
EDIT: And yes, I get pretty mad when this company tries to scam me or other people. It is so fucking obvious. Just alone from the screenshots I provided Paypal this case is like 100%. This shit happens when you let a bunch of russians handle customer support. Its not customer driven at all.
They can CLEARLY see in their system what went wrong, when I messaged them, when I asked for cancellation of the hosting plan etc. and they STILL REFUSE to give a refund. What the heck? Its such a obvious scam
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SilentDreamer
Newbie
- Jul 25, 2019
- 15
- 7
I didn't answer your questions because I call it bullshit. Post a screenshot because quite frankly I don't believe a single word you said.
- Mar 22, 2013
- 6,291
- 10,985
Oh okay, I make a thread like this and write so much, because I am so extremely bored. Just shows how ridiculous you are.
- Mar 22, 2013
- 6,291
- 10,985
Sephrata
Elite Member
- Mar 25, 2017
- 2,722
- 4,086
If you look a the NameCheap support pages, .DE domains are more complicated due to the registrar rules:
https://www.namecheap.com/domains/registration/cctld/cx/, https://www.namecheap.com/domains/registration/cctld/de/ and https://www.namecheap.com/domains/registration/cctld/eu/ TLDs can be renewed manually or auto-renewed not later than 5 days before expiry. Please be aware that .CX, .DE and .EU domains are most likely going to be placed into redemption right on the 5th day prior to expiration if not renewed. In case the domain lapsed, please https://www.namecheap.com/support/live-chat/general.aspx, and we’ll see what can be done in such a case.
I'm assuming this is an IT gremlin based on the above as with most TLDs, it wouldn't be a problem.
It's quite clear in their terms that hosting plan renewals are non-refundable:
Private email subscriptions and renewals of any services (hosting packages, Private email subscriptions) are non-refundable.
I imagine you could just re-register the domain once it drops and then attach it back to the hosting package you've bought.
SilentDreamer
Newbie
- Jul 25, 2019
- 15
- 7
This post just confirms my words about you talking bullshit. You said they asked you for $210. Post the screenshot where they asked you for that. You don't look like a very bright fella. When someone asks you to post a screenshot to prove your claim you don't go posting purchase screenshots you post screenshots of the communication history and them requesting the $210. You were obviously unable to handle the situation and then blamed it on Namecheap. If you knew how to handle things they would confirm that the mistake was on their side and you'd either get a full refund or they would allow you to renew or re-register the domain. Also the PayPal screenshot that you did post shows that the domain and hosting was purchased in two seperate instances which once again confirms my words about you talking bullshit.
- Mar 22, 2013
- 6,291
- 10,985
Okay, so Namecheap refunded me, because from all the screenshots I provided PayPal it was so obvious I will win this dispute. What Namecheap wrote, how they wrote it and what they did just seemed like a huge scam. Even the fact they sent me two different replies on Paypal (making them look like angels) and another on their support ticket (which was like a bad attempt to screw me) shows how full of shit they are.
Now here is the funny part: They locked all the domains I had on this account, even they had nothing to do with the hosting or anything. Just the fact it was on my account made them block them.
Its really like a big kindergarden. These guys are scamming, lying and when it was so obvious they will lose the dispute, they would just refund but block all other domains I have on this account.
Now here is the funny part: They locked all the domains I had on this account, even they had nothing to do with the hosting or anything. Just the fact it was on my account made them block them.
Its really like a big kindergarden. These guys are scamming, lying and when it was so obvious they will lose the dispute, they would just refund but block all other domains I have on this account.
Sephrata
Elite Member
- Mar 25, 2017
- 2,722
- 4,086
This is perfectly normal and enabled on all accounts by default.
- Jun 7, 2015
- 621
- 178
You had problem with them before why you gone for them again?
And yes, i am a user of namecheap for many days. Their support are being shitty day by day. Previous Russian support stuffs were good, but maybe they changed the whole team with cheap stuffs. Now they have some indian support stuffs too, which is even worse
And yes, i am a user of namecheap for many days. Their support are being shitty day by day. Previous Russian support stuffs were good, but maybe they changed the whole team with cheap stuffs. Now they have some indian support stuffs too, which is even worse
- Mar 22, 2013
- 6,291
- 10,985
Not again, I had an account with domains and hosting on there for a pretty long time. I agree on the support part.
Sizus
BANNED
- Jul 4, 2015
- 376
- 331
I’m glad you won this
Although’ve never had problem with them (Using them as a domain registrar only, for like 6 years) , I’ve learned from this thread that i will never use their hosting service xD
- Jul 26, 2016
- 2,267
- 3,646
Keep us updated what's going on with the blocked domains.
I had an issue with them last year when they made me pay around 100$ for a renewal on a .ch domain because I didn't renew it with time or some BS like that. After seeing this thread, I think the best for me would be to change the registrar from namecheap to somewhere else as they most likely will make me pay 100$ again.
I had an issue with them last year when they made me pay around 100$ for a renewal on a .ch domain because I didn't renew it with time or some BS like that. After seeing this thread, I think the best for me would be to change the registrar from namecheap to somewhere else as they most likely will make me pay 100$ again.
PremiumAds
Banned - Failed to manage a dispute resolution
- Feb 28, 2014
- 1,010
- 634
It was completely expected for them to block everything. From reading your thread anyone can tell how beyond pathetic their support is, of course they would block everything as a last fuck you, or would just delete your account.
I had a similar issue with fiverr some years ago where they wouldn't refund money their shitty system made it so it scammers could just walk away so I did a chargeback and won and then they banned me.