My paypal account is locked.

Nozge said:

Hey guys. I have a personal Paypal account with all legit info for more than 3 years I never had a problem. Lately, I did some transactions with a new PayPal account and my PayPal is locked. Every time I enter my credentials it says "
We're sorry, we couldn't confirm it's you"

Any help except calling them?https://www.paypal-community.com/t5/My-Account/We-re-sorry-we-couldn-t-confirm-it-s-you/td-p/1433989

Click to expand...

bdman said:

You tried with different browser?

Click to expand...

vcc said:

Try With A Fresh Installed browser And Make Sure Your IP From same country You Are registered,
if The problem Consist After Trying The Method Then Make Call Or send Support Message to paypal

Click to expand...

HoNeYBiRD said:

Have you tried this suggested solution from the same thread? https://www.paypal-community.com/t5...rm-it-s-you/m-p/2344281/highlight/true#M95830

You can try their mobile app too and see if you can login there.

Click to expand...

podninja said:

Login using Mobile App... It worked for me and l logged in after 2 days to web portal once I cleaned with CCleaner.

Click to expand...

Nozge said:

Hey guys. I have a personal Paypal account with all legit info for more than 3 years I never had a problem. Lately, I did some transactions with a new PayPal account

Click to expand...

Yes. You can have one Personal account and one Business account. You can add more email addresses, debit or credit cards, and bank accounts to your account, but each account must have its own email address and financial information. You can also upgrade your Personal account to a Premier or Business account.

Click to expand...

Meerakat said:

Seems like the issue can only be resolved by calling the customer support assuming that all your credentials are valid, and it still doesn't work.

Click to expand...

lrbah agirad said:

Well you answered your question. Paypal's says:
Likely you didn't upgrade it and if yu used it like that for a while haveing 2 personal or business accounts, bippity boppity, your money is their property
I just called them and my account is fully unlocked now thanks

Click to expand...

sysofanas said:

pretend like you forgot your password and try change it via your email or your phone number and i think it would solve your problem! it worked for me.

Click to expand...

Nozge said:

Yeah just called the PayPal and it got unlocked immediately. Thanks, man.

Click to expand...