My paypal account is locked.

[Nozge]

Hey guys. I have a personal Paypal account with all legit info for more than 3 years I never had a problem. Lately, I did some transactions with a new PayPal account and my PayPal is locked. Every time I enter my credentials it says "
We're sorry, we couldn't confirm it's you"

Any help except calling them?https://www.paypal-community.com/t5/My-Account/We-re-sorry-we-couldn-t-confirm-it-s-you/td-p/1433989

 

[bdman]

You tried with different browser?

 

[Hasim Tercio]

You will have to contact PP in such cases. That's the best way to get it sorted.

 

[vcc]

Try With A Fresh Installed browser And Make Sure Your IP From same country You Are registered,
if The problem Consist After Trying The Method Then Make Call Or send Support Message to paypal

 

[HoNeYBiRD]

Hey guys. I have a personal Paypal account with all legit info for more than 3 years I never had a problem. Lately, I did some transactions with a new PayPal account and my PayPal is locked. Every time I enter my credentials it says "
We're sorry, we couldn't confirm it's you"

Any help except calling them?https://www.paypal-community.com/t5/My-Account/We-re-sorry-we-couldn-t-confirm-it-s-you/td-p/1433989

Have you tried this suggested solution from the same thread? https://www.paypal-community.com/t5...rm-it-s-you/m-p/2344281/highlight/true#M95830

You can try their mobile app too and see if you can login there.

 

[tubeboost]

Contact PP support.

 

[podninja]

Login using Mobile App... It worked for me and l logged in after 2 days to web portal once I cleaned with CCleaner.

 

[iFreelancer]

The best way is to call support and sort it out

 

[Nozge]

You tried with different browser?

Yes, I did before posting this.

Try With A Fresh Installed browser And Make Sure Your IP From same country You Are registered,
if The problem Consist After Trying The Method Then Make Call Or send Support Message to paypal

Already tried that. It worked for me in the past when this happened but not this time.

Have you tried this suggested solution from the same thread? https://www.paypal-community.com/t5...rm-it-s-you/m-p/2344281/highlight/true#M95830

You can try their mobile app too and see if you can login there.

Tried the mobile app, same thing

Login using Mobile App... It worked for me and l logged in after 2 days to web portal once I cleaned with CCleaner.

Tried mobile app and ccleaner. Still not working. Probably I have no other choice but to call them. Thank you guys.

 

[Meerakat]

Seems like the issue can only be resolved by calling the customer support assuming that all your credentials are valid, and it still doesn't work.

 

[lrbah agirad]

Hey guys. I have a personal Paypal account with all legit info for more than 3 years I never had a problem. Lately, I did some transactions with a new PayPal account

Well you answered your question. Paypal's says:

Yes. You can have one Personal account and one Business account. You can add more email addresses, debit or credit cards, and bank accounts to your account, but each account must have its own email address and financial information. You can also upgrade your Personal account to a Premier or Business account.

Likely you didn't upgrade it and if yu used it like that for a while haveing 2 personal or business accounts, bippity boppity, your money is their property

 

[sysofanas]

pretend like you forgot your password and try change it via your email or your phone number and i think it would solve your problem! it worked for me.

 

[Nozge]

Seems like the issue can only be resolved by calling the customer support assuming that all your credentials are valid, and it still doesn't work.

Yeah just called the PayPal and it got unlocked immediately. Thanks, man.

Well you answered your question. Paypal's says:
Likely you didn't upgrade it and if yu used it like that for a while haveing 2 personal or business accounts, bippity boppity, your money is their property
I just called them and my account is fully unlocked now thanks

pretend like you forgot your password and try change it via your email or your phone number and i think it would solve your problem! it worked for me.

Yeah tried this but didn't work, however, I called them and my account is unlocked now Thanks, man, appreciate your help.

 

[Benny1111]

Cool you resolved it. Please what kind of question did PayPal ask you.

Yeah just called the PayPal and it got unlocked immediately. Thanks, man.

 

[Digi Monster]

May be paypal support will help you.

 

[Sardi]

 

[JonSnowtr]

Try to clean your cookies, change the browser. But ultimately, you'll need to contact them.