My current HostGator experience

SmileAtmyWins · Sep 25, 2012

Hi all,

Let me first start by saying that I have been with HG for over a year. All of my business/Internet Marketing connections use HG as well. I am a website developer and I refer every customer that I get to Hostgator is they do not already have hosting. Now, I had my customer go through my affiliate link and it came up in my CJ account that HG extended the payment (which is normal because it's hosting), so I had to wait 45 days for a payment. Right before the payment was scheduled to lock in, Hostgator reversed my commission. So, I then call HG and they escalated my ticket and they asked for the domain of the person that I referred in. I gave it to them and they replied with "This customer already had a pre-existing Hostgator account". Now, how is that possible when she didn't even know what hosting was until I told her about it? It is a small amount of money that I WILL be getting from Hostgator. I will keep you guys updated, but this is ridiculous for this to even occur. Any other stories that you guys would like to share about your HG experiences are more than welcome in this thread. Perhaps, a discussion can be started. Good luck to you all!

Gorush · Sep 25, 2012

heard that alot from hostgator.. they dont like to pay money

GainRank · Sep 25, 2012

I have never dealt with HostGator as an affiliate, but I've been a happy customer for years.

If she needed hosting this time, I'm sure she needed it before at some point. She probably just didn't know what she was doing when someone else referred her to HostGator to get hosting for one of her sites. I don't see any reason for HostGator to lie to you, since they are an established reputable company. I'd talk to the person you referred and make sure their is no way she used them for hosting in the past. I'm sure it's a misunderstanding with her and not HostGator trying to short you.

SmileAtmyWins · Sep 25, 2012

It's absolutely absurd. I've made them atleast $1000 and paid them atleast $200 of my own money. Excuse the expression, but they should be on their knees and wiping their chin.

SmileAtmyWins · Sep 25, 2012

She didn't know what hosting was before I came along. She didn't know she needed hosting for a website to be live. I'm sure it is a misunderstanding, but it should have already been resolved.

Dagreyon said:
I have never dealt with HostGator as an affiliate, but I've been a happy customer for years.

If she needed hosting this time, I'm sure she needed it before at some point. She probably just didn't know what she was doing when someone else referred her to HostGator to get hosting for one of her sites. I don't see any reason for HostGator to lie to you, since they are an established reputable company. I'd talk to the person you referred and make sure their is no way she used them for hosting in the past. I'm sure it's a misunderstanding with her and not HostGator trying to short you.

billi · Sep 25, 2012

Hostgator is the best. I am also using this for about a year. Before that I was using my local hosting that was terrible.

SmileAtmyWins · Sep 25, 2012

Oh, their hosting is the best one I've ever used and I have switched between a few. There's no problems there. However, the affiliate section, pissing me off. Also, you cannot call the affiliate department. Which is a huge red flag. Considering they say ONLY email communications.

Th3T3chGuy · Sep 25, 2012

I like how you bolded 'will'. Good luck bro and keep us updated.

SmileAtmyWins · Sep 25, 2012

Th3T3chGuy said:
I like how you bolded 'will'. Good luck bro and keep us updated.

I don't give up, I'm a marketer. I take action. Thanks though, man. It's appreciated.

thewhat · Sep 25, 2012

been satisfied with their hosting no affiliate experience with them as of yet...that really is not good business.

ipwned · Sep 25, 2012

It is NOT a misunderstanding.

Everyone knows HostGator's affiliate program is a frigging scam. I've read stories of people losing 10 of thousands of dollars from them and each time it is the same thing: right before actions lock, BAM. Hardly do people get paid with them so I've heard.

I considered using them but I after I read some stories I didn't want the hassle.

Good luck, hope you get your problem resolved. Threaten to take legal action, that might shake them up.

SmileAtmyWins · Sep 25, 2012

ipwned said:
It is NOT a misunderstanding.

Everyone knows HostGator's affiliate program is a frigging scam. I've read stories of people losing 10 of thousands of dollars from them and each time it is the same thing: right before actions lock, BAM. Hardly do people get paid with them so I've heard.

I considered using them but I after I read some stories I didn't want the hassle.

Good luck, hope you get your problem resolved. Threaten to take legal action, that might shake them up.

Legal action isn't entirely necessary here. I am sure I can work this out amicably with them. If I cannot, their affiliate program will be seeing a shitlist here on BHW and every other marketing forum. I'll do that just on the principle of how much i've done for them and they try this? Nah, wrong guy to try and take money from.

Enchanter · Sep 25, 2012

I never tried their Affiliate but so far I saw there support was awesome...

ipwned · Sep 25, 2012

SmileAtmyWins said:
Legal action isn't entirely necessary here. I am sure I can work this out amicably with them. If I cannot, their affiliate program will be seeing a shitlist here on BHW and every other marketing forum. I'll do that just on the principle of how much i've done for them and they try this? Nah, wrong guy to try and take money from.

They already have a shittonne of stuff about how crappy their affiliate program is:

http://www.majoraffiliate.com/hostgator-affiliate-scam/

SmileAtmyWins · Sep 25, 2012

ipwned said:
They already have a shittonne of stuff about how crappy their affiliate program is:

http://www.majoraffiliate.com/hostgator-affiliate-scam/

Oh, I know. I would just generate more attention to it. Considering a lot of marketers still use it. I would just site those as sources besides my own experience.

themidiman · Sep 25, 2012

Went through the EXACT same thing with a client some time ago. Built a site for her, sent her through my aff link. Got the commission reversed for the same reason as you. Their program is shit. After that, I grabbed a reseller account, and sell my own hosting to clients, which I find to be more lucrative.

psytrance · Sep 25, 2012

themidiman said:
Went through the EXACT same thing with a client some time ago. Built a site for her, sent her through my aff link. Got the commission reversed for the same reason as you. Their program is shit. After that, I grabbed a reseller account, and sell my own hosting to clients, which I find to be more lucrative.

Yes its more lucrative (longterm). But let me guess you grabbed a reseller account from HG??OP, this is shit.... I hope this is not going to happen with me. If that happens, it will be only one time thats for sure!!!

EyeSight · Sep 25, 2012

SmileAtmyWins said:
Hi all,

Let me first start by saying that I have been with HG for over a year. All of my business/Internet Marketing connections use HG as well. I am a website developer and I refer every customer that I get to Hostgator is they do not already have hosting. Now, I had my customer go through my affiliate link and it came up in my CJ account that HG extended the payment (which is normal because it's hosting), so I had to wait 45 days for a payment. Right before the payment was scheduled to lock in, Hostgator reversed my commission. So, I then call HG and they escalated my ticket and they asked for the domain of the person that I referred in. I gave it to them and they replied with "This customer already had a pre-existing Hostgator account". Now, how is that possible when she didn't even know what hosting was until I told her about it? It is a small amount of money that I WILL be getting from Hostgator. I will keep you guys updated, but this is ridiculous for this to even occur. Any other stories that you guys would like to share about your HG experiences are more than welcome in this thread. Perhaps, a discussion can be started. Good luck to you all!

with my expirience .. they are really bad in verification .. told me that they called me but they did not .. i send tons of message to support and i got email that my account is verified

SmileAtmyWins · Sep 25, 2012

EyeSight said:
with my expirience .. they are really bad in verification .. told me that they called me but they did not .. i send tons of message to support and i got email that my account is verified

I've been in constant contact on the phone with their support and email support with their affiliate program. Like I said, I will get my money.

dreamguy4u · Sep 25, 2012

Hi every body I'm also using Hostgator services but the provide better services then other may be some time the problem occurs otherwise they serve their customers properly.

my recent experience my one client needs emails backup of last 6 months hostgator provides me at 0 cost. And about affiliates by hostgator m not working so don't know about their terms and conditions.

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