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My current HostGator experience

Discussion in 'Web Hosting' started by SmileAtmyWins, Sep 25, 2012.

  1. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    Hi all,

    Let me first start by saying that I have been with HG for over a year. All of my business/Internet Marketing connections use HG as well. I am a website developer and I refer every customer that I get to Hostgator is they do not already have hosting. Now, I had my customer go through my affiliate link and it came up in my CJ account that HG extended the payment (which is normal because it's hosting), so I had to wait 45 days for a payment. Right before the payment was scheduled to lock in, Hostgator reversed my commission. So, I then call HG and they escalated my ticket and they asked for the domain of the person that I referred in. I gave it to them and they replied with "This customer already had a pre-existing Hostgator account". Now, how is that possible when she didn't even know what hosting was until I told her about it? It is a small amount of money that I WILL be getting from Hostgator. I will keep you guys updated, but this is ridiculous for this to even occur. Any other stories that you guys would like to share about your HG experiences are more than welcome in this thread. Perhaps, a discussion can be started. Good luck to you all!
     
  2. Gorush

    Gorush Power Member

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    heard that alot from hostgator.. they dont like to pay money :D
     
  3. Dagreyon

    Dagreyon Jr. VIP Jr. VIP

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    I have never dealt with HostGator as an affiliate, but I've been a happy customer for years.

    If she needed hosting this time, I'm sure she needed it before at some point. She probably just didn't know what she was doing when someone else referred her to HostGator to get hosting for one of her sites. I don't see any reason for HostGator to lie to you, since they are an established reputable company. I'd talk to the person you referred and make sure their is no way she used them for hosting in the past. I'm sure it's a misunderstanding with her and not HostGator trying to short you.
     
  4. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    It's absolutely absurd. I've made them atleast $1000 and paid them atleast $200 of my own money. Excuse the expression, but they should be on their knees and wiping their chin.
     
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  5. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    She didn't know what hosting was before I came along. She didn't know she needed hosting for a website to be live. I'm sure it is a misunderstanding, but it should have already been resolved.

     
  6. billi

    billi Junior Member

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    Hostgator is the best. I am also using this for about a year. Before that I was using my local hosting that was terrible.
     
  7. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    Oh, their hosting is the best one I've ever used and I have switched between a few. There's no problems there. However, the affiliate section, pissing me off. Also, you cannot call the affiliate department. Which is a huge red flag. Considering they say ONLY email communications.
     
  8. Th3T3chGuy

    Th3T3chGuy Senior Member

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    I like how you bolded 'will'. Good luck bro and keep us updated.
     
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  9. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    I don't give up, I'm a marketer. I take action. Thanks though, man. It's appreciated.
     
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  10. thewhat

    thewhat Registered Member

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    been satisfied with their hosting no affiliate experience with them as of yet...that really is not good business.
     
  11. ipwned

    ipwned Regular Member

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    It is NOT a misunderstanding.

    Everyone knows HostGator's affiliate program is a frigging scam. I've read stories of people losing 10 of thousands of dollars from them and each time it is the same thing: right before actions lock, BAM. Hardly do people get paid with them so I've heard.

    I considered using them but I after I read some stories I didn't want the hassle.

    Good luck, hope you get your problem resolved. Threaten to take legal action, that might shake them up. :D
     
  12. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    Legal action isn't entirely necessary here. I am sure I can work this out amicably with them. If I cannot, their affiliate program will be seeing a shitlist here on BHW and every other marketing forum. I'll do that just on the principle of how much i've done for them and they try this? Nah, wrong guy to try and take money from.
     
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  13. AzonGeek

    AzonGeek Jr. VIP Jr. VIP Premium Member

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    I never tried their Affiliate but so far I saw there support was awesome...
     
  14. ipwned

    ipwned Regular Member

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    They already have a shittonne of stuff about how crappy their affiliate program is:

    http://www.majoraffiliate.com/hostgator-affiliate-scam/
     
  15. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    Oh, I know. I would just generate more attention to it. Considering a lot of marketers still use it. I would just site those as sources besides my own experience.
     
  16. themidiman

    themidiman Power Member

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    Went through the EXACT same thing with a client some time ago. Built a site for her, sent her through my aff link. Got the commission reversed for the same reason as you. Their program is shit. After that, I grabbed a reseller account, and sell my own hosting to clients, which I find to be more lucrative.
     
  17. psytrance

    psytrance Power Member

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    Yes its more lucrative (longterm). But let me guess you grabbed a reseller account from HG??OP, this is shit.... I hope this is not going to happen with me. If that happens, it will be only one time thats for sure!!!
     
  18. EyeSight

    EyeSight BANNED BANNED

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    with my expirience .. they are really bad in verification .. told me that they called me but they did not .. i send tons of message to support and i got email that my account is verified
     
  19. SmileAtmyWins

    SmileAtmyWins BANNED BANNED

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    I've been in constant contact on the phone with their support and email support with their affiliate program. Like I said, I will get my money.
     
  20. dreamguy4u

    dreamguy4u Newbie

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    Hi every body I'm also using Hostgator services but the provide better services then other may be some time the problem occurs otherwise they serve their customers properly.

    my recent experience my one client needs emails backup of last 6 months hostgator provides me at 0 cost. And about affiliates by hostgator m not working so don't know about their terms and conditions.