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Multiloginapp help - user error

Discussion in 'Instagram' started by Boosh12345, Sep 15, 2016.

  1. Boosh12345

    Boosh12345 Newbie

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    So I'm doing something stupid with setup I'm sure, but nothing happens when I click the browser button in the app. I tried on 3 different machines (All different Windows OS), and an older version of the client, so I'm 100% sure I'm doing something dumb af.

    I've scared support away I think, they have no idea what I'm doing wrong.

    facts:
    -I have chrome, opera, and firefox installed on my machines. None of them work with multiloginapp, but work fine on their own.
    -Nothing happens when I click the button even without a proxy, so I know its not me typing in the proxy wrong.
    -I've followed their install instructions on the website like 70 times, no luck.

    ...It's not a super complicated program so I have no idea whats else I can do.

    Is the "name field important? Or is this just my label for the session?


    Any ideas?
     
  2. BloodyNinja

    BloodyNinja Power Member

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    Don't worry, you didn't scare customer support away. Your issue is very uncommon, actually we are seeing it for the first time. Currently we are preparing a very important software update, which is why our developers are busy until the next week and have little time to deal with rare and deeply technical issues.

    We will send you privately version 1.3.10 today and additional troubleshooting instructions.
     
    • Thanks Thanks x 1
  3. Boosh12345

    Boosh12345 Newbie

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    Thanks man, you're so sweet. Understand entirely, appreciate the help.