Message in my clickbank account this morning (risk management starting from 1/2/2013) :s

You're right, it is a money grab in ways. I still think the real pressure is primarily from CB merchant account issuing banks because of the high chargeback rate this company has. Today I had a chargeback in my affiliate account and it's put me in the red zone. I had no way to "save" the sale obviously. It's from a recurring product and I think the buyer got spooked and initiated a chargeback, and I took the hit. Considering that the majority of CB marketplace consists of low quality crap with vague performance and track record info, their statement that affiliates should promote higher quality products and provide more honest pre sales, is absolute BS considering that affiliates have no viable way to factually determine product quality. This whole thing is a desperate attempt by CB to show it's taking measurable steps to lower refunds and chargebacks to its merchant account managers. Problem is they have built their business based on low entry barriers, so essentially their entire catalog sucks. This is signaling the end of this giant, at least in the way it's been known up to now.


Why would their bank suddenly after years of doing business start questioning their chargeback rate?

If that really was the issue then how does this hair-brained idea help? They're not reducing their chargeback rates, they're making profit from chargebacks and refunds.

If they really wanted to reduce chargebacks all they have to do is sort the products by chargeback rate and calculate how many of the highest chargeback products they have to de-list in order to bring their company-wide chargeback rate down to an acceptable level with the bank.


How can people be so gullible. If I told you I had a magic tree in my garden and I could sell you seeds to grow your own magic tree, I think half of you people would be lining up with your credit cards.
 
It's a good move, but a profitable move for ClickBank

It's not a good move at all, its nothing but a short term money grab probably by some new idiot management that is trying to increase their profits after they pissed off all the IM people that used to launch there by banning them after years of doing business instead of trying to work with them instead.

They are getting desperate now even resorting to advertising hosting as an affiliate in their adverts http://www.clickbank.com/partners/category/hosting/
 
Yes you are right. I am saying its a good move for ClickBank - of course its not good for a single affiliate or vendor whatsoever.
They first remove all the profitable TV products - and now they will be taking millions a year in refund fees and chargeback fees...
And yes, I noticed this "partner" stuff. One day someone will try to compete. Soon!
 
From what I can observe you can have a refund rate predicted up to 20% and still be "below average"

Clickbank seems to be really punishing those with above a 1% chargeback rate....."predicted"

Interesting, seems the Chargebacks are killing them...


If they are going to use this system is should be based off chargebacks only......not understanding how refunds are killing them unless in rare cases where people are actively looking to fraud CB...but that % I would assume is very small.
 
Ok so after boasting a bit on my Excellent rate I now too am at Unacceptable. It seems to be from a 1.5% chargeback rate, just two transactions out of many sales.
 
:lol:

It seems like Clickbank is pussying out. My account, which was at unacceptable a couple of minutes ago, is now Borderline.
 
Ha ya same here went from unacceptable yesterday to very good today.

Sent from my GT-I9300 using Tapatalk 2
 
Clickbank has more to lose than the affiliates, if they don't roll this back they're just plain stupid.
 
Im no more promoting CB products but I used to promote CB products till 2011 and made a lot of money. (approx $45K in abt 10 months). But one thing I would like to share is, I used to promote IM products and my refund/chargeback rate was about 20%
I have talked to a lot of people in IM niche and the refund rate was from 15-20 percent for almost all of them. When Clickbank and it's vendors FOCUS on 30 days Or 45 Days 100% Money back guarantee on almost ALL DIGITAL PRODUCTS, then HOW the HELL they can expect the Refund/Chargeback rate to be less than 2% ?????? Seems really ridiculous.

It is something like you throw the money on street and expect NO ONE picks it up.
 
What I don't understand is why CB just doesn't publish global refund and chargeback data as part of the marketplace stats, after they've got enough data to be statistically significant for each product. Then if a product sucks it's immediately obvious and affiliates can just not promote it, or promote it at their own risk.

Exactly! They have the data/statistics and should supply it along with the gravity data
so affiliates can make wise choices! It's like full disclosure you know?

Otherwise, affiliates will eventually stop promoting new products altogether!
:yield:

I know I will!

Enjoy ..... :cool2:




 
some time passed and what I can say that they made good changes!!! MOST IMPORTANT REFUND RATE ON MY ACCOUNT NOW IS ONLY 10% WAS 21%!!! BUT I DIDN'T CHANGE ANYTHING IN PROMO METHODS. THEY have new system for refunds. If before they immediately issued refund then now first they give notice to vendor 24H to resolve issue and only then issue refund if customer still not satisfied. If after these changes refund rate for some products are 15+% then that product is really scam
 
Looks like CB have changed this to March now lol, and it says 'As early as March 2013' which means it could be later too, they obviously rolled it out without thinking and now they are realising their mistake.
 
Looks like CB have changed this to March now lol, and it says 'As early as March 2013' which means it could be later too, they obviously rolled it out without thinking and now they are realising their mistake.

Thanks for the heads up. That's good news, I've been a bit slow off the mark and wouldn't be able to shift all my traffic by Jan 2.

Their system still fucking sucks. I haven't had a single CB since the announcement was first made, I killed all the traffic to the high CB "make money" products, and my sales volume is actually way up because the SEs are being nice to me at the moment - so the proportion of CBs vs sales is going way down. But my estimated CB rate is actually going UP instead of down.

The only thing that made my estimated CB rate go down significantly was sending a complaint email to CB about how crap their new system is - within 24 hours my estimated CB rate went down by 1%. So there may actually be some benefit to everyone emailing CB, complaining about how stupid and inaccurate the new tool is, and asking for a manual adjustment.
 
Thanks for the heads up. That's good news, I've been a bit slow off the mark and wouldn't be able to shift all my traffic by Jan 2.

Their system still fucking sucks. I haven't had a single CB since the announcement was first made, I killed all the traffic to the high CB "make money" products, and my sales volume is actually way up because the SEs are being nice to me at the moment - so the proportion of CBs vs sales is going way down. But my estimated CB rate is actually going UP instead of down.

The only thing that made my estimated CB rate go down significantly was sending a complaint email to CB about how crap their new system is - within 24 hours my estimated CB rate went down by 1%. So there may actually be some benefit to everyone emailing CB, complaining about how stupid and inaccurate the new tool is, and asking for a manual adjustment.

Yep, I think they know they have messed this up badly and now are probably doing what they should have done in the first place and think about it more along with testing out if its really going to be feasible to stay.
 
I wonder if this means that the 100 points thing (losing 1-2 points a day for unacceptable/borderline accounts) will begin from March and not January. There's a lot of confusing stuff going on with CB the past 2 months or so.

"Something" is definitely afoot behind the scenes specially when I look at how screwed up the analytics and hops have been lately.
 
T ..... The only thing that made my estimated CB rate go down significantly was sending a complaint email to CB about how crap their new system is - within 24 hours my estimated CB rate went down by 1%. So there may actually be some benefit to everyone emailing CB, complaining about how stupid and inaccurate the new tool is, and asking for a manual adjustment.

That could have just been random coincidence unfortunately .....

Enjoy ..... :cool2:
..... popzzz ~ BlackHatWorld





Happy Holidays Everyone!



 
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So since the start of the year my account has gone to green and now it's violet. Refund rate is very low (around 1.5%) but it was the estimated chargebacks that were tripping me up, and now they've gone to less than 0.5%. So CB is going to be getting my traffic for a while longer...

How is everyone else doing?
 
What really could had happen with CB is that
Scenario 1,
their PSPs (payment service providers) are fed up seeing so many chargebacks coming from CB and they could have sent a warning down to control their Chargebacks.
Scenario 2,
Mastercard and Visa might have sent warning to CB that they will stop to support them with Chargebacks are not in control.
Happens in alot of cases, AlertPay was one of them to be shut that way.

As such, CB have took the wrong dive and are blaming affiliates when vendors are selling their so-so products with an IRONCLAD MONEY BACK GUARANTEE.

They should actually reverse their actions and send warnings to Vendors.

All in all, i am not into the CB game, but i know that alot of BHW members depend on CB to earn online and i just hope all turns well and CB who are not DUMB, take proper action against VENDORS instead of Affiliates.
 
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