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Message in my clickbank account this morning (risk management starting from 1/2/2013) :s

Discussion in 'Clickbank' started by Raven13, Nov 5, 2012.

  1. Raven13

    Raven13 Power Member

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    Risk Management Tier (Preview)

    As part of ClickBank's ongoing commitment to offer quality products and enhance customer satisfaction, ClickBank is implementing new color-coded risk management tiers as well as new star-based marketplace ratings on January 2, 2013. Fees, penalties, and account termination rules will also be part of these updates.
    ClickBank has developed sophisticated algorithms to accurately predict expected refund and chargeback rates for individual accounts and measure forward-looking account risk. This allows ClickBank to take proactive steps to protect our customers and alert vendors and affiliates to the health of their accounts so they can take steps to lower their risk.
    Visit the Help Center to learn more about the Risk management tiers, marketplace ratings and actions that you can take to improve your account's standing.
    Preview this control to learn more about how these values will impact your account.
    High Risk Your account is currently tiered as high risk.[SUP]*[/SUP] If your account remains in this tier after January 2, 2013, it will be subject to additional vendor and affiliate fees and will also be at risk of termination.
    [SUP]*[/SUP] Risk management tiers are assessed on a daily basis. Learn More.
     
  2. d1129

    d1129 Registered Member

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    I just got off the phone with them, logged in and saw my account was labeled as "Highest Risk". Here's the killer and why I will be leaving Clickbank now - They said my account is in that tier because of chargebacks, something I have no control over as an affiliate. What's worse is that the chargeback rate on my account is about 2%. So, my account will start losing points after the beginning of January, I will have to pay additional fees until my account is eventually suspended because of something I have no control over. On top of that 2% chargeback seems low to me, so for my account to be considered highest risk because of that seems crazy to me.

    I guess it's time to go elsewhere.
     
  3. hunar

    hunar Regular Member

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    I just saw this as well.

    I will be saying goodbye to CB as well. and exactly the same reason as you. I can only presell to a certain point if they file a refund or Chargeback that's not really my fault. Oh, well CB was fun while it lasted.
     
  4. flibbertigibbet

    flibbertigibbet Regular Member

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    I agree. This is pretty messed up. All the affiliates do is try to find interested customers for the product. That's it. If the product is getting a lot of charge backs....that means that the PRODUCT sucks, not the affiliate.... I had this online membership offer awhile back decide to terminate their affiliate agreement with me because they were expecting at least 30%-40% of the people who signed up with me to log in again within a few days of signing up. I sent them LOTS of REAL visitors who were interested in only THEIR product. I tried giving them other similar membership options besides just this one and they didn't bite. They only liked this ONE advertiser. (The demographic and traffic source never changed, they were all looking for the same thing via Google Search). So the advertiser terminated me because GENUINE prospective customers didn't log in enough AFTER they signed up through me. Once the person signs up I have NO control over how often they log in?? They don't consider that maybe it's the advertiser who needs help making a better product that really hook buyers, and not the affiliate who has no trouble finding prospective clients?

    I really hope that some advertisers read this and at least consider the possibility they without affiliates pre-selling/selling their online products, their companies would go in the shitter....
     
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    Last edited: Nov 5, 2012
  5. mohnikinsiz

    mohnikinsiz Regular Member

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    Jeeezzz...Just logged in and discovered about the "risk tiers" too..

    There's simply no way to control the refunds. They want you to make sure not to over promise in your pitch etc but you are still going to have refunds and they should not hold the affiliate responsible for that.

    It's stuffed up and simply a way for them to make more money..
     
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  6. ipwned

    ipwned Regular Member

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    Moderate risk? Yup, I'm on my way out. Back to CJ it is.
     
  7. hunar

    hunar Regular Member

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    Yeah, I was gonna head back to CJ as well.
     
  8. hardcorebiker

    hardcorebiker Jr. VIP Jr. VIP

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    I am also on Moderate risk but what does that mean. Is it a sign of some account ban? My account 1 year old but recently started with CB and made just 4 sales with no refunds at all. Still Moderate Risk
     
  9. hardcorebiker

    hardcorebiker Jr. VIP Jr. VIP

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    Oh its all about quality score now..

    [h=2]Quality Point Score[/h]Effective January 2, 2013, all accounts will be assigned 100 points. Points will be added or subtracted based on their daily Risk Tier as follows:

    • Highest Risk accounts will lose 2 points per day.
    • High Risk accounts will lose 1 point per day.
    • Moderate, Low, and Lowest Risk Tier accounts will gain 1 point per day up to a maximum of 100 points.
    Should an account reach 0 points it will be suspended and sales will be halted.

    So if you are having high risk account then you will lose 1 point a day so in 100 days your account can get banned since they allot 100 points from today for all. I have moderate risk so I will gain 1 account per day.
     
  10. stallion45d

    stallion45d Regular Member

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    Yes I saw the same message. If it helps: I have a few accounts, promoting different products on different niches. The ones where I promote IM items, are on highest riks (25,5% refund rate is the highest I have). The accounts where I point health niche product are moderate (10-15% refund rate) and other ones are below 5%.

    On the red tier, I read the information provided by CB and It said accounts will be given 100 points , losing 2 points per day and when I reached 0 account will be closed. :eek:

    OK so that´s basically means IM products will not be alive anymore on CB, as you know It´s very rare to see an IM product with a refund rate lower than 20%. Opening new account can save some earnings but in the long run, this new policy sucks.

    Clickbank is making a huge mistake. Vendors and affiliates are moving right now to other websites.
     
    Last edited: Nov 5, 2012
  11. centarec

    centarec Newbie

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    Moderate is quite low so you do not have to worry about anything.

    And concerning your sadness concerning IM products with 20% refund rate, I would say GOOOOOo Clickbank! It is time that all the Sh*t Products get banned. I do not see why would they even exist. I think it is time that affiliates finally figure a thing or two and go for established, recognized, well developed products.
     
  12. dunhill

    dunhill Power Member

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    This is an act of bullsh*t from Clickbank.. My acc under "HIGHEST RISK" .. chargebacks and refund under our responsibility.. This is soooooooooooooooooooooooooooooooooooooooooooooooooo fuck*ng stupid idiot mother fuck*r..
     
  13. Lawlerskates

    Lawlerskates Junior Member

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    Well, being at highest risk, it looks like my account is going down the toilet. thanks for the $6,000 over the past couple years CB, it was a good run. I'm just going to have to monetize my traffic elsewhere...
     
  14. walcom

    walcom Newbie

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    Moderate is medium risk from what I can tell. Medium includes refund and chargeback fees. But, it seems to be targeting vendors more than affiliates. Maybe there will be less garbage on clickbank.

    I also smell a bit of a cash grab. They are double dipping and charging both affiliates and vendors for refunds and chargebacks. This may mean that they are making a profit from even the refunds and chargebacks ffs.
     
  15. hunar

    hunar Regular Member

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    I could see if they were doing this to Advertisers that have some sort of shady billing setup or just totally have a crap product. But why penalize and charge the affiliates. If they are going that route they almost need to make it case by case basis.

    Oh, well W/e I only use CB as sort of extra income apart from the normal CPA networks. I'll just switch that traffic to other places.

    I do feel bad for those who rely on CB :/
     
  16. Brendo

    Brendo Regular Member

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    My account is in medium risk (>15%) after I get my money will leave CB. Would you guys suggest me other network?
     
  17. .:mAestro:.

    .:mAestro:. Regular Member

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    This is nonsense. At least IMHO.
    I'm only affiliate and my account is now in High Risk. I can't control that. Just can't.
    If anyone has a solution let us know.

    But I hope Clicksure (or some other network) will have similar products I'm selling and then I can say goodbye to CB.
     
  18. imperial444

    imperial444 Elite Member

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    say buy to CB and wave with your 2 hands
     
  19. Night Owl2

    Night Owl2 Junior Member

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    Mine one also got Highest Risk, I don't know how to take control on charge backs because i think its vendor fault not affiliate. I am also thinking about to join another network.
     
  20. Pekton

    Pekton Regular Member

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    Its good that they are going to be rating vendors products too, actual refund rates would be great but the stars are better than noting. Least then you can assess better if a product is worth promoting