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Massplanner problem

Discussion in 'Instagram' started by iulianalex, Jun 9, 2016.

  1. iulianalex

    iulianalex Regular Member

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    Hello guys
    I use massplanner for instagram and I have an problem
    When i try to post images, massplanner say "Published Succesfull" but on my account is nothing posted......i try several times on diferent accounts and the same problem.
    You have that problem also? How to resolve this?
     
  2. AlexIonescu

    AlexIonescu Regular Member

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    The best way to solve this problem is to contact their support.
     
  3. THUNDERELVI

    THUNDERELVI Elite Member

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    Ask the support team via email, they are really fast at answering and can help you out better than everyone here.
     
  4. simo247

    simo247 Junior Member

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    Ask their support mate they are super responsive.
     
  5. iulianalex

    iulianalex Regular Member

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    Thanks for answers, I contactat support via massplaner but no answer till now...I will waything hope to answer
     
  6. alxmax

    alxmax Regular Member

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    Massplanner have a bug since 17th of May which for some reason makes the photos being deleted instantly after upload. I have a few accounts affected by this, and others which works fine. They are apparently working on solving this.
     
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  7. nickcruz

    nickcruz Junior Member

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    I read on the mass planner facebook group that you should post from your cell phone once first then posts from mass planner will work properly. Or try posting from bluestacks first as well.