mark sell as a shipped

Nadav5544

Newbie
Joined
Jan 11, 2014
Messages
13
Reaction score
0
hi
I sell today a product but the mistake I made in handling time only 3 days shipping time is between 15-27 business days.
My mistake is that the handling time is 2 weeks and the shipping time is between 2-9 business days.
In both situations they get the product at the same time
What can I do?
dont mark the shipping option (mark only more 2 weeks), mark the shipping?
If I do not mark ebay will alert me or only if the buyer is complaining?

its my first week that I'm selling on ebay and I dont want they blocket me

thanks
 
Last edited:
You will get an automatic mark against your account if your item does not start tracking within the stated shipping time. I believe you are allowed 6 late shipment marks in any 12 month period before it starts affecting your account.
 
You will get an automatic mark against your account if your item does not start tracking within the stated shipping time. I believe you are allowed 6 late shipment marks in any 12 month period before it starts affecting your account.



Even if I got in touch with a buyer and he approves it?
 
Even if I got in touch with a buyer and he approves it?

Yes. If your shipping time is 3 days, if it does not start tracking on the 4th day, your metric gets effected. You should contact the buyer anyway and let the buyer cancel if he does not want to wait 4 weeks for shipping, since if buyer files a claim against paypal/ebay then it's becomes much worse for the seller.
 
Yes. If your shipping time is 3 days, if it does not start tracking on the 4th day, your metric gets effected. You should contact the buyer anyway and let the buyer cancel if he does not want to wait 4 weeks for shipping, since if buyer files a claim against paypal/ebay then it's becomes much worse for the seller.
Yes, Ebay's system does not care. I get many sales wherein the buyer requests late shipment as they are on vacation or out of town for work reasons. I sell to satisfy the buyer not ebay, so I save their messages and ship when asked. Late shipment degrades your rating, but sometimes it cannot be helped.
 
Back
Top