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mark sell as a shipped

Discussion in 'Ebay' started by Nadav5544, Jun 22, 2016.

  1. Nadav5544

    Nadav5544 Newbie

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    hi
    I sell today a product but the mistake I made in handling time only 3 days shipping time is between 15-27 business days.
    My mistake is that the handling time is 2 weeks and the shipping time is between 2-9 business days.
    In both situations they get the product at the same time
    What can I do?
    dont mark the shipping option (mark only more 2 weeks), mark the shipping?
    If I do not mark ebay will alert me or only if the buyer is complaining?

    its my first week that I'm selling on ebay and I dont want they blocket me

    thanks
     
    Last edited: Jun 22, 2016
  2. toml3030

    toml3030 Elite Member

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    You will get an automatic mark against your account if your item does not start tracking within the stated shipping time. I believe you are allowed 6 late shipment marks in any 12 month period before it starts affecting your account.
     
  3. Nadav5544

    Nadav5544 Newbie

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    Even if I got in touch with a buyer and he approves it?
     
  4. toml3030

    toml3030 Elite Member

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    Yes. If your shipping time is 3 days, if it does not start tracking on the 4th day, your metric gets effected. You should contact the buyer anyway and let the buyer cancel if he does not want to wait 4 weeks for shipping, since if buyer files a claim against paypal/ebay then it's becomes much worse for the seller.
     
  5. jimbob2888

    jimbob2888 Newbie

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    Occupation:
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    Yes, Ebay's system does not care. I get many sales wherein the buyer requests late shipment as they are on vacation or out of town for work reasons. I sell to satisfy the buyer not ebay, so I save their messages and ship when asked. Late shipment degrades your rating, but sometimes it cannot be helped.