Lost Deleted member 752298 Membership

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I am unable to login and forget password is not sending reset link.

Even after providing proof of purchase of lifetime membership in DM, there is no response after multiple follow ups.

I can understand that DDOS can be frustrating to the website owner but the frustration is now leaking to the customers as well.

Only request is to atleast give repeat or regular assurances (along with current status) in such scenario even if the core issue is not fixed.
 
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Goofmaster said:
I am unable to login and forget password is not sending reset link.

Even after providing proof of purchase of lifetime membership in DM, there is no response after multiple follow ups.

I can understand that DDOS can be frustrating to the website owner but the frustration is now leaking to the customers as well.

Only request is to atleast give repeat or regular assurances (along with current status) in such scenario even if the core issue is not fixed.
Click to expand...
Please open a thread here:

https://www.blackhatworld.com/forums/dispute-resolution.31/
 
BassTrackerBoats said:
I'm getting a bit worn out seeing these threads.

I know you are a smart guy, but the next one I see like this, I'm sending it up the chain.

An Exec Vip shouldn't have the issues you have with a service.

You are degrading the membership title and causing issues for the members here.
Click to expand...

I understand, BTB. I will take my responsibility and I have addressed (and I will address) all issues.
Thanks for your help, patience and guidance.

simpl3r said:
Deleted member 752298 its 24 hours now can you please sort it now ?

i keep getting 500: Server error. Please try again later. on login, fogot password does not send email so surly ur system is not working
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Thanks for your message.

The issue with your account is resolved by PM (please check my reply). I also added the live chat widget through our website to your account for direct support from me.

kryssluck said:
Come on bro, I just checked again and the item I want is from 2021, it's missing 4 years of development... You're just dumping the old files and calling it a day. That's not the service we've paid for. Just refund and I swear I'll subscribe again if you manage to make the service as good as before.
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Thanks for voicing your concerns.

We have been in contact through PM in the last few hours. As stated, we restored all files from an older backup to make sure all initial products are available for all users. In the upcoming week, we're restoring our automatic updates so all versions will be updated to it's latest version.

As promised, I'll update you by upcoming week with the new status of the updates.

For now, thanks for your patience.
GorillaGlue said:
Everything works just fine for me for the last two weeks, although a few plugins are outdated.
Click to expand...

Thanks for your feedback. Can you please let me know what plugins are outdated?

I'm happy to share them here directly with you (and others).

---

@ others, I aim to restore all live chats, and other support channels by upcoming days.

If you require assistance now, kindly send me a PM or email and I will address your issue within 24 hours.

Again, thanks for your patience and I'm happy to help everyone out and let 2026 be a better year.

Martin
 
Deleted member 752298 said:
Hi everyone, a short message from our side. Unfortunately, it took a while to get everything resolved due to a very aggressive, almost full-time, DDOS attacks on our database servers.

I extended our team with two extra developers to take-over different technical tasks including a 24-hour follow up of all outstanding issues. We are working through a stable situation. The good news is the entire service is restored and 11.3k items have been added. All login problems are resolved too.

We're working towards the 25k items again. If you require any support, I'll handle it appropriately and within 24 hours.

See you soon,
Martin
Click to expand...
those items are just in name, most of them is empty
 
Haven't been able to access my account / use my lifetime license for months if not a year.

Finally got a response from their support in the last two weeks, after zero response to many comms prior. However they keep responding that login / password reset issues are fixed when they are not. Still cannot login, hoping they're actually fixing (and testing before responding to me!) now.
 
It's my understanding that he is going to be allowed to come back and make things right.

Please post the financial defeciencies you have experienced with him in this thread so that you are made whole.
 
First of all I've noted my lifetime license was not working. Than I saw the festingervault wordpress plugin v6.0.21 broke my website. Wordpress debug.log:
#6 ...wp-admin/plugins.php(814): WP_List_Table->display()
#7 {main}
thrown in .../wp-content/plugins/festingervault/includes/src/Admin.php on line 241

I'd like to know where I can download the plugins. I have a lot of outdated ones.
 
Sounds a bit odd to have to restore from an older backup if it was just a DDOS attack. Sounds more like you were hacked or compromised in some other way? Are users data at risk? I feel that's a valid question we all should be informed about.
 
Deleted member 752298
Is there any update on when festingervault might be back online?
We currently have some plugins that are very outdated.
Having an estimated date, even approximate, would be very helpful.
 
Got lifetime subs with Deleted member 752298, tried it yesterday.... eh...(It's not working well). well we did a lot of waiting hopefully well not hopefully... he resolved this issue since it's way too long and drama... I haven't used this membership for 2 years now.
 
Deleted member 752298, you've been on the forum, were reading DMs, and ignoring this.

This thread is front and center for you, not anything else.

You have 24 hours to start showing proof of refunds in here.
 
he is in very bad situation that no one want to be in
so give him more time
 
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