Tessa Tayko
Newbie
- Oct 12, 2017
- 3
- 0
Hi There,
We are looking for a payment provider that can help us solve our biggest problem. Our company is based in Hong Kong and we are currently using PayPal and Worldpay. 90% of our customers are based in the US, meaning that every transaction counts as an international transaction.
Most US cards don’t allow for international payments and seem to be even stricter when it come to payments going to china. Result: 40% of our payments get declined by the card issuing bank. Once the customer calls his bank and clears the payment it goes through but only few customer do that.
So we are looking for an alternative payment provider that can help us solve this problem. Most likely we have to find a way to process payments domestically in order to avoid this problem and are looking for solutions.
Has anybody had experiences with similar situations?
We are looking for a payment provider that can help us solve our biggest problem. Our company is based in Hong Kong and we are currently using PayPal and Worldpay. 90% of our customers are based in the US, meaning that every transaction counts as an international transaction.
Most US cards don’t allow for international payments and seem to be even stricter when it come to payments going to china. Result: 40% of our payments get declined by the card issuing bank. Once the customer calls his bank and clears the payment it goes through but only few customer do that.
So we are looking for an alternative payment provider that can help us solve this problem. Most likely we have to find a way to process payments domestically in order to avoid this problem and are looking for solutions.
Has anybody had experiences with similar situations?
