I bought a domain worth a few k from them after it didn't sell at auction. Transaction went fine. Don't know how they have been ding in recent years though. I'd trust them to buy again but that's all I can say really.
I get their emails although I don't typically purchase things through an entity such as theirs but I did speak with one of their guys about something they had for sale and they seemed reasonable to me.
If I was going to use a broker though I'd be talking with Meathead1234 as I have done business on that level with him in the past and he really bent over backwards to see things get done properly.
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