Keep getting reports from TikTok users

itstomnje · Nov 14, 2023

Hi, I am managing 2 self-made TikTok ad accounts, both are running Whitehat products. But after 1 hour of active, the ad group would be disapproved by TikTok because it got many reports from users.

I have tried to send appeal tickets many times but no thing different. My friends said I should try agency ad account, but this is a Whitehat product, do I still need the agency account?

Salih Gursoy · Nov 14, 2023

FOA good luck with it! Consider optimizing your ad creative and targeting parameters to align more closely with your audience's interests on TikTok. While agency ad accounts might offer different support structures, their use doesn't guarantee approval for Whitehat products, so it's essential to thoroughly understand TikTok's policies before exploring this option.

itstomnje · Nov 15, 2023

Salih Gursoy said:
FOA good luck with it! Consider optimizing your ad creative and targeting parameters to align more closely with your audience's interests on TikTok. While agency ad accounts might offer different support structures, their use doesn't guarantee approval for Whitehat products, so it's essential to thoroughly understand TikTok's policies before exploring this option.

Yep, my contents are totally fine. Just contact one agency and they told me how to appeal. Hope it would be back to normal

Luca Marketing Agency · Nov 15, 2023

If your ad is reported negatively by many people, TikTok will count it as black and not in the white section anymore
And it is also difficult for an agency account to operate well if it encounters many reports like that. You can continue to use your personal account, no need to pay additional fees to the agency

itstomnje · Nov 15, 2023

Luca Marketing Agency said:
If your ad is reported negatively by many people, TikTok will count it as black and not in the white section anymore
And it is also difficult for an agency account to operate well if it encounters many reports like that. You can continue to use your personal account, no need to pay additional fees to the agency

Yeah totally true, I received an email said that my ad account is under radar in 30 days, just like when I run BH products. Submit an appeal recently with the help of an agency, hope it would be back to normal

proxygo · Nov 15, 2023

itstomnje said:
Hi, I am managing 2 self-made TikTok ad accounts, both are running Whitehat products. But after 1 hour of active, the ad group would be disapproved by TikTok because it got many reports from users.

I have tried to send appeal tickets many times but no thing different. My friends said I should try agency ad account, but this is a Whitehat product, do I still need the agency account?

stop doing stuff to get reported for.

itstomnje · Nov 16, 2023

proxygo said:
stop doing stuff to get reported for.

the problem is I did nothing wrong? Also sent the tracking number of purchases to prove it? What do you mean by stop doing stuff that get reported for?

nakamura · Nov 16, 2023

Maybe it has something to do with the product itself or it offends the target audience? Its really hard to judge without seeing the ad or the product.

My friend published ads on Instagram for an AI Art app and he got death threats because one of his ads had a black Super Mario waving a rainbow flag. Everyone hated on him: Italians, fans of Super Mario, homosexuals, liberals, Africans, even Japanese. One evening we were sitting together, drinking beer, and he was reading all the messages and comments he got, couldn't stop laughing

Keep getting reports from TikTok users

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