But some ppl don't want to do business via WU...Oops.. a lesson for not using PayPal for these things... you can instead use western union! Its good way!
he will not get a refund. paypal will hold your money now for 30 days max. Tell them it was a virtual item you sold. There is no buyer protection for digital items. As soon as paypal knows that this has been a virtual item they won't refund him.
Also doing a chargeback via his bank/cc only would work if he did not pay with pp credit.
It does not matter if he deleted everything from the account. This is called an attempted buyer fraud method
but the idiot does not know PayPal does not protect buyers in the case of virtual goods. Only way he could win
is if you did the transaction without stating it was virtual goods.
If he filed the CB with his card or bank, you are out the money.That's what he has done, I tried explaining to Paypal everything and saying that I can provide proof etc. So I'm waiting for their response, also is it a real person who works at paypal who looks at the report or is like a computer?
If he filed the CB with his card or bank, you are out the money.
Paypal offers no protection for intangible goods. It goes for buyers and sellers. If he paid with his paypal account, you'd win. But since he did it with his bank / CC, you're going to lose. The only proof they care about is tracking information. Nothing else will help unfortunately.
30 DAYS?!? If the 30 days is over will they give it to me or him, and also I told them it was an instagram account but didn't say virtual item:/ And I said that if they needed more proof that the money belonged to me, then they can message me and ask.. How do I add more information?