There is always a screen that shows the updates and changes. For an example, visit the following screenshots:
http://ubotstudio.com/blog/2011/08/09/update-from-4-0-4-to-4-0-44/
Okay - on this point, those dialogue boxes DO NOT show every bug fix in the update. How do I know? I reported a problem in the forum, Eddie asked a couple of questions and then went quiet. A couple of days after the report I was going to ask what the progress was on the bug but thought I would see if there was an update first. There was. I installed the update, no mention of the specific bug I reported but lo and behold it was fixed so don't try and make me look a fool by showing a screen shot that just shows a lot of fixes. Why didn't you show the latest update that, off the top of my head now, only showed one bug fix.
If anyone has an urgent concern and submits a ticket via our support system, we will respond. A help file has been created and will be included with the newest update. For now, the documentation you are looking for is available here:
http://www.ubotstudio.com/resources.aspx
If there was a road map we would of known this would be coming and the few people I have seen on the forum mentioning it wouldn't of wasted your time.
Again, we are here to assist you but are working on many fronts to improve things for everyone.
THEN TELL YOUR USERS WHAT YOU ARE DOING! That will save us all asking the same questions and annoying you.
I just spent an hour responding to your issues, and you are telling people not to try our software for a dollar.
Nope, you haven't spent and hour responding to MY issues - they are UBOT issues, I just mentioned them in public.
THAT'S the sort of support you get with UBot Studio
No, the support
I get is a bug fix slipped into an update and not told that it was done.
Like I said originally - I was not slating the software, just trying to emphasise the frustrations that are being displayed on YOUR forums whilst you are all sending emails out trying to drum up business.
If you don't like people like me asking questions like this, what do you think will happen when you get hundreds more people trying to bang out bots in the 14 day trial. You think there are enough questions at the moment, you wait until everyone else gets in on the fun.
Whatever you think of me, I report bugs to help YOU improve the software - if you, as a company, stand there and tell people that 'version 4 is bigger and better than version 3', then stand by it. Yes there are shed loads of improvements but they are ALL overshadowed by the bugs and the lack of communication on your part.
If people want to throw you the buck for a trial then the whitterings of an old man like me won't put them off. Again, I am not slating your software which, when you get things ironed out, will be superb. Its the frustrating times that your users have to endure whilst everything is being ironed out.
Of course you are going to defend Ubot to the hilt, thats your business and your living.
Some of your users make money by using your software to create bots, me included. But when a STABLE (and thats Ubots term not mine) version is released then it should be just that and not put other peoples businesses into the mire.
If you want to chat more, feel free to PM me and I will give you my messenger ID.
Thanks