Are your videos set above 60 seconds?
There may be server maintenance going on right now. I usually get about 9000 views a day and have a consistent flow of credits going. But for 2 days I got about 5000 views so I think the server maintenance has ran on a little longer than usual recently.
I'm sorry...but WHAT? 9000 views a day? You can verify this? Or is this just what Vagex is TELLING you that you received?
I, like most of the others in this thread, see just a minor trickle of views per day regardless of how many credit I set to my videos. And, yes, all of my videos are set for the full length of the video (in most cases 120 seconds and above).
So, unless you can provide some sort of verification on this claim, I'm gonna have to call bullshit.
You seem to be pretty friendly with the staff over there so, why not have them join us in this thread to answer some support questions? I would venture to say that a big chunk of their client base are probably BHW members. I don't see a lot of support happening in their "support forums" and they are terrible with email response.
Personally, I've all but abandoned them. I cancelled my subscription about a month ago (I was a "Guru" member). The results are just not what they (or you) claim them to be.
The two programs currently working for me are u2bviews and theknown's SYV software shows great potential. It's working very well - but more users are needed to get it really ramped up.
Don't get me wrong, I'd love to see Vagex working again. But it seems that the devs are slowly letting it go the way of Enhance Views.