Is this a troll or what?

SpeedProxies said:

View attachment 173521

So I was busy coding and wasn't online on my site's live chat, I decided to check my email and I see this...

1- Customer deposit money and buy the services they need (they can see if they browse the dashboard what products are disabled)
2- He could have just asked nicely for a refund but he never contacted me before (he deposited like maybe 1hr before sending this message so his ETH was confirming I guess)
3- Instead of just asking for a refund which I always accept for valid reasons like these he goes on to threaten me

What I did for now was email him directly & through tawk.to telling him I saw his payment and he can be refunded if he sends his ETH address, also gave him a reasoning why the product he tried to buy isn't available to be bought at this time (network upgrades and other changes since the last free beta test).
I don't know if this is a troll or real, if he isn't bluffing and he really has a 1.4M sub channel and if he is going to try harm my business/site by making a "special video".

What do you guys advise me to do?

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