Bermanhosting support is a nightmare. They take a lot of time and all they do is reboot your VPS, just to let it crash again.
I've read online that they share their HDDs between 20-30 Users, while 5 are recommended max. That's why they are so cheap.
I now took some money in my hands and bought a VPS that costs more but at least its fast and works stable, but time is money and and it also causes a HELL lot of stress if your VPS is always down, and when it's up it takes 5 Minutes to connect...