I see many people using this method and many people having success too. But I wonder, is it LEGAL (in Australia)? This involves maneuvering the customers' reviews. So if a customer intends to post a good review, it goes right onto the review sites. It's fine. But when the customers' want to post a bad review, it goes onto a secret page only visible to the owner or us. Right? So doesn't that violate tons of terms of the review sites such as Google, Yelp etc.? Doesn't this put you at the risk of getting sued, and your client (business owner) also getting sued? 1). How do you justify to yourself that what you are doing is legal? And can actually get out of trouble easily if you are sued or police questions you or something? 2). How do you justify to your client that what you are doing for them is legal and they or their business won't get into trouble ever for using your services? I want to try out this method but I want to make sure first that there won't be any legal ramifications.