Identity Confirmation Failed - Any way to fix this?

I am currently losing a lot of accounts for this reason "Identity Confirmation Failed We're always looking out for the security of our community. Because your identity can't be confirmed, you won't be able to request a review"

I am providing them real IDS, and somehow the verification fails. Is there any way to fix this?
You should confirm all the information so that you can verify it again when needed
 
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