I thought finding reliable VA was easy. It's not

I am feeling your struggle... I wish I had some reliable hardworking VAs too. However they are just promising to work hard and endup lazy and trying to trick you while in reality they work for 10 other guys as well and they just cash in
Facts. Most are a scam. Install a RAT on their laptop as a requirement for working for you, so you can track everything they're doing.
 
I remember when I was a VA and not supervising other VA's.

The thing I did which made them like me was I was pro-active and even suggested other kinds of work that can be done for the business to speed up the process.

With that, I managed to get a good grip of the conversation to the point where I can set proper deadlines for myself - and the clients love it as well because they see steady progress on their part.
 
€6/hour pmsl was he building you a rocket or something?
 
Guys

This is not a HAF thread, so Jr VIPS and Premium Members should NOT be touting for business.

Even more obvious is Regular Members trying to solicit work - DO NOT DO IT
 
I have my VAs anywhere from $0.25 to $1 per hour max and they are doing a fantastic job for routine tasks but you NEED to keep on top of things otherwise they start slacking.

VAs who are charging extortionate amounts for tier 3 countries $2+ were ironically the most lazy and unreliable ones in my experience.

And don’t treat them like your personal genie in a lamp....these people only understand the language of money and definitely don’t trust them with important work.... direct interaction with yours / your clients stuff . A lot of them are just there to try and steal you clients or your methods. I have heard of attempts of this happening before, so be careful. Only delegate the most mundane work.
 
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PeoplePerHour is a great platform to hook up with quality service providers.
They're not congested as other portals like Fiverr.
 
People are struggling to cope with the system. yes its true but there are few people who are active and want to do the hard work for his client . If it was me then you will be satisfied with the output .
 
The problem is NOT the VA, it's you. More specifically, you have to change something in the following SOP-s:

1) Finding, interviewing and selecting candidates, a.k.a the Hiring process. This is the most important one. Screw up here and no matter how hard you try, your VA will never be reliable. This topic deserves a full thread of its own, so I won't go into more details, but I will give a tip: When you test VA-s before hiring, NEVER test for skills. This is true even for finding world-class employees, let alone VA-s whose work isn't that hard relative to a specific profession.

ALWAYS test for Energy (dedication, determination, resilience, etc.. all mean the same thing) first, Integrity second and then Intelligence last (a.k.a skills). Usually I put Integrity first, but VA-s cannot really screw you that much if you don't give them every piece of the puzzle. Determination is the most important factor, because hard-working (not lazy) VA-s will figure out a way to do something even if they don't have the skills - they will learn until they get it right.

If you want more information about how to test for these, you gotta hit up Google, because as I said, there's a lot that goes into this topic.

2) Training - if you did your job well in part 1, training won't be that difficult. You just need to provide your VA that 20% of information/training which makes 80% of the impact at work and they will take it from there. If they are motivated and determined enough, they will learn really quickly without you having to check up on them.

3) Pay - ALWAYS pay 10-20% more above market rates and tie the compensation to results rather than hours. When you pay by hour, all VA-s will try to squeeze in more time so they get paid more. When they start getting better at what they do, it will take them less time to perform the same amount of work, but they will be paid less consequently, which isn't fair, and when that happens, they will either ask for a raise, perform poorer or leave all together. Paying for results solves these problems.
 
It’s easy but getting good order as a VA is difficult,sometimes customers will pay less for your long hour job,
Well I love being a VA and enjoy my client
 
How many inbox you receive after this thread?
8 lol
My advice, if possible (depending on the tasks you have), refuse to pay by the hour and pay for specific actions. I don't have the right universal solution, but paying for the watch in my case turned out to be just super ineffective. Maybe 50/50
I thought that if you pay per action people tend to make them faster (worse) just to profit more
 
I thought that if you pay per action people tend to make them faster (worse) just to profit more
That's 100 % true. Again I don't know your tasks, needs and business. But for some cases I would make some type of quality control. And pay for example

if action (task) was made good/professional/included all requirements - 125 %
if action (task) was made poor - 75 %
If action (task) was made average - 100 %

But there should be a clear rules, maybe a check list. What exactly can be consider as good.

It can be complicated I do understand. There also are cases when you will put more your time on Quality Control, then VR is saving you.
I am still figure out how to manage it effectively. Am planning to grow faster this year and get more people involved. So am on the process to create best flexible system. That will give some guarantees that people will be paid but also will motivate to do their job good.
 
I've also had poor experiences from hiring a VA, and I tried like several times. I only got good results once, when I hired somebody to be doing a single job, repetitvely. The rate was fixed, everyone was happy.

Don't use an agency as a middleman is my tip.

If you have other tips, please share in the thread.
 
When I worked as an article writer in the past, I used to hire people from the Phillipines and America to help me. While it is hard to find good people to help in this day and age, there are people who look for genuine opportunities to earn an income. Even myself, I am studying a degree right now, and don't have the full day available. Been looking for work for ages now, that is pretty much considered, 'part-time' work on a long term basis. It is even hard for myself to find a genuine employer these days.

The best tip I will offer, in terms of hiring help is: Judge someone by how they interact with you when they contact you for a job.

Anyone can snipe perfect copy from other websites or from freelancers to advertise themselves. However, the true test is when you speak to them. That should be test one. Test two, ideally, is ensure the person has a bit of social media presence. The last guy I hired to help create business cards for me, I picked up from a site and he had no reviews on his services, but he was on Twitter. I connected to him, talked to him and liked him as a person. I purchased one gig from him, from the official website, not through Twitter mind you. Then, looked at the quality he provided, which was brilliant I may add. Then proceeded to order 3 more gigs from him, while leaving good reviews for him. He was from Pakistan and I had no issues with him. I think what surprised me when I worked with him, was when he went above and beyond what I asked in terms of business card design. That is when I realised he is worth gold on so many levels. People like that are hard to find.

Therefore, as someone selling your services, ensure you take the time to reply to someone looking for your services. A portfolio goes a darn long way to showing how you are a great fit for that potential client. Even on Fiverr, I find it slightly annoying when I look for graphic design or game developers, only to find that as they start out, they never offer a portfolio. Imagine it from the client's perpective...trust plays a huge part in people's lives. :)

Hope this helps someone- whether they are thinking of offering their services, or hiring someone.

Kind regards,

L.
 
Economical crysis and people complaining about lack of work, yet they do not wanna work when you offer them
Good oath, today I nearly went apesht at work.
In a middle of a god damn Economical where employment rates are surging through the roof, and this dumb ass was pointing fingers at someone else to cover embezzlement activity.
If this idiot didn't point fingers, I personally wouldn't have noticed something was wrong...

Anyways, yes ! It is super hard to find reliable people in any field of work.
It's like basically digging through a pile of shit finding the diamond ring your dog ate and shitted out
 
When I worked as an article writer in the past, I used to hire people from the Phillipines and America to help me. While it is hard to find good people to help in this day and age, there are people who look for genuine opportunities to earn an income. Even myself, I am studying a degree right now, and don't have the full day available. Been looking for work for ages now, that is pretty much considered, 'part-time' work on a long term basis. It is even hard for myself to find a genuine employer these days.

The best tip I will offer, in terms of hiring help is: Judge someone by how they interact with you when they contact you for a job.

Anyone can snipe perfect copy from other websites or from freelancers to advertise themselves. However, the true test is when you speak to them. That should be test one. Test two, ideally, is ensure the person has a bit of social media presence. The last guy I hired to help create business cards for me, I picked up from a site and he had no reviews on his services, but he was on Twitter. I connected to him, talked to him and liked him as a person. I purchased one gig from him, from the official website, not through Twitter mind you. Then, looked at the quality he provided, which was brilliant I may add. Then proceeded to order 3 more gigs from him, while leaving good reviews for him. He was from Pakistan and I had no issues with him. I think what surprised me when I worked with him, was when he went above and beyond what I asked in terms of business card design. That is when I realised he is worth gold on so many levels. People like that are hard to find.

Therefore, as someone selling your services, ensure you take the time to reply to someone looking for your services. A portfolio goes a darn long way to showing how you are a great fit for that potential client. Even on Fiverr, I find it slightly annoying when I look for graphic design or game developers, only to find that as they start out, they never offer a portfolio. Imagine it from the client's perpective...trust plays a huge part in people's lives. :)

Hope this helps someone- whether they are thinking of offering their services, or hiring someone.

Kind regards,

L.


I'll often jump onto a call with a person, just to get a gist of how they speak/communicate.

Nothing worse than someone calling himself Steve, claiming to be from New York when it's clear they're not even a Westerner and have never even been to NYC.

If a person is willing to lie on their CV etc, then that alone should start alarm bells ringing.
 
I'll often jump onto a call with a person, just to get a gist of how they speak/communicate.

Nothing worse than someone calling himself Steve, claiming to be from New York when it's clear they're not even a Westerner and have never even been to NYC.

If a person is willing to lie on their CV etc, then that alone should start alarm bells ringing.

I think I have been lucky actually. When I did work with people, I would read their posts where they have advertised themselves and look for obvious clues to either deception or the way they wrote. Of course, when working with 3D modeller, I am not fussed about language really and even drew pictures for the guy to show him what I wanted. People are visual, even if communication fails. :) Since I am used to writing, not for clients, but myself in terms of the degree I am doing, I can fix some mistakes. Which is why I don't mind if someone is not English by design. For 17 years English was not my first language either. I just read a lot. In the end, we are all human and learn through life as we muddle along. However, I do look for creativity and someone who thinks outside the box. Now that in itself, makes me smile. :)

I remember reading an article the other day on LinkedIn where they were they discussing how people lie about the skills and experiences when looking for a job. While also looking at how companies were being dishonest about their corporate culture towards potential candidates. I found the article and discussions were interesting, but then realised when I assessed my own experiences and skills, that I have never lied about what I have done or accomplished. Perhaps that is my problem, as I have always known people feel threatened by others who are pretty honest by nature. If I had to compare, it is like being the rainbow in the darkness. They just do not believe their eyes. :P
 
Yeah some are like that, they take the job and promise to do all work needed, and then they work for like 10 others and end up working 2h a day as your VA.
U used Upwork or something like that?
 
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