i think Google is lying

M

Megafemgroup

Regular Member

Jan 9, 2019

209

43

• Dec 17, 2021

• #1

i have google ads account suspended recently with the error message Your account is suspended we're detected suspicious payments in your account. the account is owned and operated by me, all details are correct and I have appealed several time with no success. i think Google is lying about the reason for the suspension as i can provide proof of ownership of the payment card.

 

B

Borderless Hustle

Regular Member

Nov 4, 2020

340

639

• Dec 17, 2021

• #2

Lol. The whole process is automated. They don't have time to 'lie' to random people on the internet. Make an appeal and maybe you'll have your account back.

 

M

Megafemgroup

Regular Member

Jan 9, 2019

209

43

• Dec 17, 2021
• Thread Starter Thread Starter

• #3

Borderless Hustle said:

Lol. The whole process is automated. They don't have time to 'lie' to random people on the internet. Make an appeal and maybe you'll have your account back.

Click to expand...

i have appealed more then 10x

 

N

niapatel

Registered Member

Feb 7, 2020

64

68

• Dec 17, 2021

• #4

If you will create 10 new account then appeal all 10 you will get minimum 1 reinstated

 

P

ppcads

Power Member

Jan 30, 2019

519

519

• Dec 17, 2021

• #5

Of course they r lying, they never tell what was wrong. Suspicious payment hardly ever is payment related.

 

neruyoun

Shitlisted and never handled the issue

Dec 7, 2020

257

80

• Dec 17, 2021

• #6

Plenty of causes for that reason but if it's your own payment method then they will reinstate it sooner or later

 

P

ppcads

Power Member

Jan 30, 2019

519

519

• Dec 17, 2021

• #7

neruyoun said:

Plenty of causes for that reason but if it's your own payment method then they will reinstate it sooner or later

Click to expand...

Google doesnt know if the payment method is yours or not, there is no way to detect that. Also you dont hv to match payment details with your G account details (eg. u can put "John Smith" to all your billing profiles and google still doesn´t care). Appeal process is automated and there is no way that G allows low-level workers access to billing info to "analyze".

 

Chris Newman

BANNED

Oct 13, 2018

6,868

6,032

• Dec 17, 2021

• #8

The reason shown in GAds dashboard on the top part, such as suspended due to suspicious payment, etc is in reality not in all cases the real reason for account suspensions. In many cases of "suspended due to suspicious payment", the actual reason has nothing to do with payment or billing or card. Nowadays, GAds gets even many legit accounts suspended. Create churn & burn GAds accounts yourself in bulk and use those.

 

SimonBC

Junior Member

Sep 18, 2019

163

107

• Dec 17, 2021

• #9

Suspicious payment seems to be a default catch all. I closed down my old AdWords account since I no longer used it and got a 'suspicious payment' email as a response. There was no payment, I had just closed the account.

 

U

unrevealed marketer

Regular Member

Jan 16, 2021

271

182

• Feb 5, 2022

• #10

Looks like google is behaving like facebook to a certain degree. You can be all legit and still get suspended without reason, big companies also got their accounts closed, what is left to an average person.