I need your advise!

1325144

1325144

Banned - Taking people off site to sell
Joined
Oct 25, 2019
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I've talked to a marketing agency about my problems with Google.

Merchant Center has been suspended for: Misrepresentation
My Google Ads account has also been suspended associated with it.

They are a Google Premium Partner and they charge 360 euros to solve it, they told me they can also see the exact reason.

Shall I do it? Or shall I wait and see? Have been trying to fix it for 2.5 months and still haven't gone further.
Google support is a joke that redirects you to their policies.

What would you do?
 
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Simple - misrepresentation means adcopy problem. But to run things on premium partner accounts is always safe. And yes, support is always useless cause u get no info there.
 
ppcads said:
Simple - misrepresentation means adcopy problem. But to run things on premium partner accounts is always safe. And yes, support is always useless cause u get no info there.
Click to expand...

They suspended my Merchant Center for misrepresentation and my main google ads account that is connect to it.
 
Try to call in person, but they are unlikely to help with the solution
 
MrBachir said:
I've talked to a marketing agency about my problems with Google.

Merchant Center has been suspended for: Misrepresentation
My Google Ads account has also been suspended associated with it.

They are a Google Premium Partner and they charge 360 euros to solve it, they told me they can also see the exact reason.

Shall I do it? Or shall I wait and see? Have been trying to fix it for 2.5 months and still haven't gone further.
Google support is a joke that redirects you to their policies.

What would you do?
Click to expand...

They won’t tell you the exact reason.

They can’t. Misrepresentation is not a specific violation.

Google AI has most likely flagged it.

I’ve done what you suggested and the inside man at google even told me “The AI flags the store itself, we don’t see the reason either.”
 
Crazycam727 said:
They won’t tell you the exact reason.

They can’t. Misrepresentation is not a specific violation.

Google AI has most likely flagged it.

I’ve done what you suggested and the inside man at google even told me “The AI flags the store itself, we don’t see the reason either.”
Click to expand...

I've talked with an Google premium partner and they told me that they can see exact real reason.
They even told me that Google also comes to their company once a week to fix problems.

One thing what you can try is verify your Google my business with your address.
Google will sent you an postcard to verify your business and you can link that to Merchant Center.

To be honest I just want to fix it with Google and be in good day light with them and use my own business card + information.
Currently 3 months suspended and their support is so useless.

But on the other side we need to learn how to create back up ad accounts for Google and Facebook and other platforms.
In case this ever happends again in the future we can act fast without wasting months without making money.
 
MrBachir said:
I've talked with an Google premium partner and they told me that they can see exact real reason.
They even told me that Google also comes to their company once a week to fix problems.

One thing what you can try is verify your Google my business with your address.
Google will sent you an postcard to verify your business and you can link that to Merchant Center.

To be honest I just want to fix it with Google and be in good day light with them and use my own business card + information.
Currently 3 months suspended and their support is so useless.

But on the other side we need to learn how to create back up ad accounts for Google and Facebook and other platforms.
In case this ever happends again in the future we can act fast without wasting months without making money.
Click to expand...

Do you have any information that GMB is working and could be a fix to this?
 
Mostimpmis said:
Do you have any information that GMB is working and could be a fix to this?
Click to expand...
I'm waiting for the postcard from Google, and I guess it will help!
 
if your google acc has been suspended there is no chance of you ever getting it back.

Best to move on. Good luck.
 
FLV said:
Did you solved this problem somehow? I'm experiencing the same..
Click to expand...

I stopped using Google and focussed on learning other traffic sources.
And If I really want I can get back to Google but I don't need them for now
 
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