I have a legitimate account. The first review I posted stuck. The second one I recently wrote was hidden. I wrote them a letter somewhat like this.
Dear bitches,
I see you like to hide all the good reviews, mine included on a favorite local eatery, xxxxxx. Please explain why you only let the bad reviews go live, thus making this restaurant look like a crappy place to eat at.
Today I got this in an email...
Hi there,
Thanks for contacting us with your concerns.
We try to showcase the most helpful and reliable reviews among the millions that are submitted to the site. Unfortunately not all reviews make the cut, even some legitimate ones. However it's worth noting that the system isn?t static. It does what it can with the information at hand, and regularly revisits each review as it learns more. As a result, filtered reviews can find their way back onto business profile pages and vice versa. It seems that your review of xxxxxx is currently showing up on the business listing.
So maybe it's temporarily an issue...or maybe if you email them and tell them your concerns, they will make it unhidden. I will continue posting legit reviews and see if I can get all my reviews live and go to other places I've been in the US and see if those go live as well.
P.S. I didn't really call them bitches. I know better.
