- Dec 4, 2023
- 1,499
- 335
Can you upload a specific image of the problem you are having? In my experience, when I have a problem with a payment card, I usually try to add it again with another card and try until it works.
I have a problem in Facebook Ads
- Thread starter LuvCii
- Start date
HyperNova Ads Agency
BANNED
- Dec 19, 2024
- 601
- 238
This error is usually due to card rejection or region issues. Try a reliable VCC or PayPal. If it persists, change your IP and browser, and use a new account.
MeowBlack Agency
Regular Member
- Sep 23, 2024
- 370
- 79
Your account is on hold, I think you should change to another account or you can change to a new card for verification.
XH agency
BANNED
- Jul 15, 2024
- 846
- 361
Recently meta is showing this payment error all the time, you can add another card, if it doesn't accept the card, you need to wait a few hours or 24 hours to fix it
- Sep 22, 2024
- 1,798
- 292
It looks like your payment method is flagged by Facebook. Try using a different card, make sure it has funds. Also, check your payment settings or contact Facebook support to resolve the pending status.
- Aug 8, 2024
- 1,598
- 239
When the card is held, you need to change another card or contact the bank.
Albert Meraki Agency
BANNED
- May 6, 2023
- 1,074
- 302
If you encounter errors when adding a payment method and receive notifications about balance or failed payments, it may be because the card is flagged, the environment is not clean, or the account has a bad credit history. To fix this, try using a new card, make sure the IP address is stable and the browser is not recognized as unusual. Do not act too quickly or add cards too many times in a short period of time, as this may cause the system to become suspicious of your behavior. A clean environment and careful operation will greatly increase your success rate.
- May 1, 2025
- 137
- 17
Verify your payment info and test with a clean, unused card balance errors usually indicate restrictions or account flags.
Liam trevors
Newbie
- May 21, 2025
- 10
- 2
Sounds super frustrating! Sometimes Facebook flags accounts for the weirdest reasons, especially with new or international payment methods. Maybe try using a different card or PayPal, or clear your browser/cache before adding it. If all else fails, contact FB support—they’re slow but can fix it. Good luck!
Alex drimar
Supreme Member
- Oct 18, 2023
- 1,293
- 183
You can try replacing the card (Visa/MasterCard) from a reputable bank with sufficient funds. If the error persists, try a verified PayPal or another card.
If the hold error is not from the card, you can try creating a sample campaign with a low budget to test the payment to see if it works
If the hold error is not from the card, you can try creating a sample campaign with a low budget to test the payment to see if it works
Giselle 32
BANNED
- Apr 9, 2025
- 106
- 7
Your account may be suspended. Try switching to a different management profile to operate.
Your account might be temporarily suspended. Please provide an additional card with a higher spending limit.
Marjory
BANNED - Failed to resolve a dispute
- Mar 29, 2025
- 131
- 31
You can make the payment manually.
- Nov 25, 2024
- 812
- 81
This issue often points to Facebook flagging your payment method or detecting suspicious behavior. Use a clean IP, clear browser fingerprints (anti-detect helps), and a legit VCC with matching billing info. Avoid reused cards or accounts with bad history. Sometimes, it’s best to start with a warmed-up aged BM or rent a verified ad account for stability.
Oh I understand you there is a easy way you can definitely get that done
Fallon Desi1
Regular Member
- Mar 27, 2025
- 350
- 86
having such an error. You need to kick the card out and advertise through the page and then add a new card.
- May 26, 2023
- 494
- 26
A balance error after adding a payment method usually means the payment failed verification or there’s a mismatch in account details. Double-check billing info, try a different card or payment method, and clear cookies/cache. If it persists, contact support to resolve the unsettled status.