I have a problem in Facebook Ads

Angel Han

Elite Member

Marketplace seller

Aug 14, 2025

1,917

351

• Sep 6, 2025

• #81

Please check your balance, card limit, card type to see if Facebook accepts it and try adding another payment method; if the error persists, contact Facebook Ads Support directly for resolution.

 

MaxQbet5

Registered Member

Apr 3, 2025

67

7

• Sep 6, 2025

• #82

Most likely your account on hold

 

Dat2068

Junior Member

Sep 8, 2025

199

75

• Sep 8, 2025

• #83

LuvCii said:

I have a problem, when I add a payment method to my account, I get a balance error and the account becomes unsettled, can anyone help me?

Click to expand...

The problem could be with your card or it could be with your account, you can check and change them

 

mr Lotus

Junior Member

Aug 27, 2025

161

32

• Sep 8, 2025

• #84

Your payment method may have been flagged by Facebook or not yet verified; try using another Visa/MasterCard issued by a bank, make sure it has sufficient funds, clear any outstanding balance, and re‑verify it in your payment settings.

 

Petter Ly

Senior Member

Aug 22, 2021

857

200

• Sep 8, 2025

• #85

You might be hitting a payment verification issue — try switching to a different, bank‑issued Visa/MasterCard with enough funds, clear any pending balance, and re‑add it after checking your payment settings.

 

L

Lapie Fudi

Newbie

Aug 6, 2025

15

6

• Sep 8, 2025

• #86

The solution is to try another card / PayPal, check the country - currency in BM. Most of the time, changing to a standard card will fix the error.

 

Prime Tech

BANNED

Sep 1, 2025

90

21

• Sep 8, 2025

• #87

LuvCii said:

I have a problem, when I add a payment method to my account, I get a balance error and the account becomes unsettled, can anyone help me?

Click to expand...

Ensure your card number, expiration date, and CVV are correct. Also, verify that the billing address matches what your bank has on file.

Confirm you have enough funds available and haven't hit your credit card limit. Contact your bank if you suspect this is the issue.
also ome banks or payment providers may have restrictions on online or international transactions. Check with your bank about any such limitations

 

GDraFB

Junior Member

Jr. VIP

May 19, 2025

199

45

• Sep 8, 2025

• #88

LuvCii said:

What is PO? Where is it?

Click to expand...

PO is Payoneer.

 

A

adszue

BANNED

Aug 1, 2023

1,065

125

• Sep 8, 2025

• #89

Have you tried adding a new payment card to your ad account?